Robert Service
It isn’t the mountain ahead that wears you out – it’s the grain of sand in your shoe.
Content: Quotation | Source: CEO Refresher | Subjects: Adversity, Challenge
Deming’s 14 Points
W. Edwards Deming was the senior ‘guru’ of quality management, and his 14 points are his prescription for the achievement of quality. His basic message is that the cause of inefficiency and poor quality is the system, not the people, and it is management’s responsibility to correct the system to achieve desired results. Here is a refresher on the basics of quality productivity – the … [ Read more ]
Content: Article | Source: CEO Refresher | Subjects: Management, People
Jim Clemmer
Training that produces tangible results starts by changing behaviour – which ultimately changes attitudes.
Content: Quotation | Source: CEO Refresher | Subjects: Change Management, Training & Development
Taking a 2 by 2 to Your Direct Reports
With increased span of control and reduced layers of management, managers and executives must focus and prioritize their energy and time. A 2 by 2 framework can help.
Content: Article | Author: S. K. Gupta | Source: CEO Refresher | Subjects: Leadership, Management
Project Management – Getting Started With Your Lights On!
Project management skills and project membership skills are becoming increasingly valued as work involves change, new initiatives, and a series of projects to add value for internal and external customers. Here is a checklist to ‘sharpen the saw’ for effective project management.
Content: Article | Author: Rick Sidorowicz | Source: CEO Refresher | Subject: Project Management
Abba Eban (Israeli statesman)
Men and nations behave wisely, once they’ve exhausted all other alternatives.
Content: Quotation | Source: CEO Refresher | Subjects: People, Politics
Benefits Spending and Impact
Performance Improvement – A Classic Checklist
Improving Performance by Rummler and Brache remains a classic reference for organization design, process re-engineering, and performance improvement. Their central theme is an approach which examines ‘performance’ at three conceptual ‘levels’ – that of organization strategy and structure, that of key business processes, and that of individual ‘job performers’. An effective and integrated approach requires a view of all three dimensions.
Here is a … [ Read more ]
Content: Article | Author: Rick Sidorowicz | Source: CEO Refresher | Subjects: Management, Organizational Behavior
Jim Clemmer
Far more people act themselves into a new way of thinking than think themselves into a new way of acting.
Content: Quotation | Source: CEO Refresher | Subjects: Organizational Behavior, People
Caught In The Act – How to Acknowledge People Without Turning Them Off
Everybody likes to be acknowledged and appreciated for their efforts. Or do they? Most companies have a formal way of acknowledging employees with such things as annual award banquets, top sales awards and certificates. There are a couple major pitfalls to these programs…
Content: Article | Author: Jody Urquhart | Source: CEO Refresher | Subjects: Management, Organizational Behavior
Robert Townsend
A leader is not an administrator who loves to run others, but someone who carries water for his people so they can get on with their jobs.
Content: Quotation | Source: CEO Refresher | Subject: Leadership
Noel Tichy
The ultimate test for a leader is not whether he or she makes smart decisions and takes decisive action, but whether he or she teaches others to be leaders and builds an organization that can sustain its success even when he or she is not around.
Content: Quotation | Source: CEO Refresher | Subject: Leadership
Your Sales Presentation
Short article discusses 3 sales presentation tips and 3 common mistakes. You probably know these already but sometimes it’s good to go back to basics.
Content: Article | Author: Martien Eerhart | Source: CEO Refresher | Subject: Marketing / Sales
E. F. Schumacher
Some people always tend to clamour for a final solution, as if in life there could ever be a final solution other than death. For constructive work, the principal task is always the restoration of some kind of balance.
Content: Quotation | Source: CEO Refresher | Subjects: Career, Motivation, Work
Product Adoption Life Cycle
Why Resistance Matters
Resistance is a natural part of change. It protects people from harm. Resistance is not the primary reason why changes fail. It is often the reaction to resistance that creates the problems.
Content: Article | Author: Rick Maurer | Source: CEO Refresher | Subjects: Change Management, Organizational Behavior
F. Scott Fitzgerald
… the test of a first class mind is the ability to hold two opposing views in the head at the same time and still retain the ability to function.
Content: Quotation | Source: CEO Refresher | Subjects: Intelligence, Thought
An Iconoclastic View of Risk
The author challenges four “icons” that have grown insidiously and perniciously within the discipline of risk management: first, that “risk” is bad; second, that the primary goal of risk management is to benefit shareholders; third, that risk management is the responsibility of specialists; and, fourth, that risk can be transferred.
Content: Article | Author: H. Felix Kloman | Source: CEO Refresher | Subject: Risk Management
Business Valuation
An overview of the business valuation process for business owners and chief executives.
Content: Article | Author: Michael Hoffman | Source: CEO Refresher | Subject: Finance
Exploring Alternatives to Downsizing
Major changes such as mergers, reengineering, enterprise resource planning systems (ERP), and restructuring often result in downsizing. It doesn’t have to be that way. Here are proven alternatives that can help you cut costs while ensuring the commitment of valued employees.
Content: Article | Author: Rick Maurer | Source: CEO Refresher | Subjects: Human Resources, Strategy
