The Deadly Half-Dozen: Six Sure Ways to Demotivate Your Best and Brightest
If you have reason to believe that motivation is or is becoming an issue in your work environment, don’t look for external solutions. Instead, chances are you’ll find critical employee issues are actually resulting from a host of internal management practices that are throttling your best and brightest. We’ve isolated some of the worst of these; we call them “The Deadly Half-Dozen” or “Six Sure … [ Read more ]
Content: Article | Author: Brian E. Powers | Source: CEO Refresher | Subjects: Management, Organizational Behavior
Rob Waite
Most people do have great value that they can offer, however they are poor at communicating what that value is. Therefore, often it is not the person with the most innate talent that gets hired; it is the person who can best articulate, in a winning way, what their talent is that gets them the job offer.
Content: Quotation | Source: CEO Refresher | Subjects: Career, Communication
Magnetic Service: Secrets to Creating Passionately Devoted Customers
The difference between remarkable and run of the mill lay not with the price the customer was required to pay but rather the value the customer felt privileged to experience. Shared stories led us to seven secrets for creating passionately devoted customers.
Content: Article | Authors: Bilijack R. Bell, Chip R. Bell | Source: CEO Refresher | Subjects: Customer Related, Marketing / Sales
The Seven Worst Communication Habits
The Big Seven worst habits of communication are bad enough when they happen occasionally. They become “big and bad” when they’re practiced habitually. And they do, ultimately, exact a cost.
Content: Article | Author: Jamie S. Walters | Source: CEO Refresher | Subject: Personal Development
A Conversation with Mary Lou Quinlan, Author of Just Ask a Woman
The founder and CEO of the premier consultancy dedicated to women’s marketing, Quinlan has personally interviewed 3,000 women — uncovering profound and enlightening truths that can’t be learned from traditional research.
Content: Article | Author: Mark Fortier | Source: CEO Refresher | Subjects: People, Women in Business
Brian Billick
The best way to become a skillful leader – whether as a coach, an executive, a politician, or whatever – is not to set out to become “perfect,” but rather to aim to be effective all of the time.
Content: Quotation | Source: CEO Refresher | Subject: Leadership
Mother’s Day Stats
Removing the Lump Under the Boardroom Carpet
Creating real movement in the boardroom requires the board to see itself in a different light, own what it sees, set a course forward and hold itself accountable for executing that course.
Content: Article | Authors: Lana J. Furr, Richard M. Furr, Ph.D. | Source: CEO Refresher | Subject: Corporate Governance
Yarde Metals: Creating a Company of Owners
This article offers a look at the unique management philosophy and values of Yarde Metals.
Content: Case Study | Author: Jackie Majerus | Sources: CEO Refresher, The Herald Press | Subjects: Management, Organizational Behavior | Company: Yarde Metals
Great Meetings: Start at the End
With a few short changes in strategy, your meetings can become meaningful encounters in which people work hard, produce outcomes, and leave with a sense of accomplishment.
Content: Article | Author: Joni Daniels | Source: CEO Refresher | Subjects: Management, Productivity / Work Tips
What Leaders Do: A Checklist
In order to evaluate a group or an individual, you need to know what are the key elements of that person’s job or responsibility. We have compressed the leadership literature into a list, in a checklist format. This list describes what leaders do in an organizational context. We understand fully that a critical component of leadership is successful leadership of one’s self, although this checklist … [ Read more ]
Content: Article | Author: Herb Rubenstein | Source: CEO Refresher | Subject: Leadership
Establishing a Continuing Business Model Innovation Process
This paper describes how to establish a process for continuing business model innovation. The findings are based on current best practices among companies that have gained large competitive advantages through continually improving and replacing their business models.
Editor’s Note: some useful findings, but unnecessarily long…
Content: Article | Authors: Carol Coles, Donald Mitchell | Source: CEO Refresher | Subjects: Best Practices, Strategy
Being a Leader
The word “leader” stands for someone who leads, enables, articulates, decides, encourages, and rewards. Although these are not the only traits exhibited by successful leaders, they do epitomize those characteristics shared by nearly all those who successfully influence others. Besides applying the general guidelines noted above, those seeking to become effective leaders should ask themselves critical questions as part of an on-going effort to improve … [ Read more ]
Content: Article | Author: David F. Wilson | Source: CEO Refresher | Subject: Leadership
Leadership: Successful CEO Succession Planning
How can board search committees assess and rank equally competent CEO candidates, all with stellar track records, bullet-proof references and articulate, polished rationales for why they should be the next leader?
Editor’s Note: see related Prism aritcle, “Reflections on Succession”
Content: Article | Authors: Jeffrey Cohn, Rakesh Khurana | Source: CEO Refresher | Subject: Corporate Governance
Daniel Webster
Effective communication does not consist in speech. Words and phrases may be marshaled in every way, but they cannot encompass it. It must consist in the speaker, in the subject, and in the occasion.
Content: Quotation | Source: CEO Refresher | Subjects: Communication, Persuasion
Eenie, Meenie, Miney, Moe … Isn’t There a Better Way to Pick a Consultant?
Organizations spend billions of dollars for impractical or incomplete data, ineffective or inappropriate interventions, and poorly thought-out or implemented recommendations. This article can help you select a qualified consultant.
Content: Article | Author: Victoria A. Hoevemeyer | Source: CEO Refresher | Subjects: Industry Specific, Miscellaneous | Industry: Consulting
Creating an Individual Platform
It has become clear that leaders of leaders must, for themselves, as individuals, create a platform upon which they build their own identity, their own operating principles and their own set of beliefs and rules to guide their lives.
Content: Article | Author: Herb Rubenstein | Source: CEO Refresher | Subjects: Leadership, Personal Development
Eight Ways to Motivate Your Team
Here are 8 things you can do to motivate your teams…
Content: Article | Author: Cheryl Cran | Source: CEO Refresher | Subjects: Leadership, Management
When Projects Don’t Happen or Stakeholder Analysis Meets Pareto Principle
So, you’ve spent six months on a project. You’ve developed it perfectly. It’s neat, clearly labelled, signed off. It looks great on paper. So why isn’t anything happening? Get together half a dozen or so colleagues and run this simple exercise.
Content: Article | Author: Byron Kalies | Source: CEO Refresher | Subjects: Management, Project Management