360 Posts found for Source: CEO Refresher

“To get the sponsorship your project deserves, take a “Persuasion Audit.” Evaluate your proposal through the seven universal principles of influence based on the research of Dr. Robert Cialdini, an expert on the art and science of influence. Because work is so complex and fast-paced, Cialdini found that people utilize these principles as shortcuts in their decision-making process.”

Content: Article | Author: Janet Macaluso | Source: CEO Refresher | Subjects: Management, Organizational Behavior

Men and nations may behave wisely once they’ve exhausted all other alternatives.

Content: Quotation | Source: CEO Refresher | Subjects: Perception, Personality / Behavior

Principles for turning non-customers into loyal advocates, by the author of Customer Loyalty: How to Earn It, How to Keep It.

Content: Article | Author: Jill Griffin | Source: CEO Refresher | Subjects: Customer Related, Management

The more we have identified our worth (who we are) with our strengths (how we do things), the more likely we are to respond with denial, rationalization, resistance, and distortion when given feedback about the downside of our strengths.

Content: Quotation | Source: CEO Refresher | Subject: Personality / Behavior

Here is a collection of 7 files centered on the topic of Employee Commitment & Retention. A couple of these files are useless (e.g. the press release and the overview), but the white paper is quite good (and the presentation a nice complement, though naturally repetitive). Of course, there is some natural self-serving sales efforts sprinkled throughout the white paper, but the good material makes … [ Read more ]

Content: Article | Authors: Barbara J. Kreisman, Ph.D., Scott J. McLagan | Sources: CEO Refresher, Insights | Subjects: Human Resources, Organizational Behavior

The skills, competencies, aptitudes, values, decision making approaches, strengths, daily roles and job descriptions are radically different for the two separate categories of “leaders” and “leaders of leaders.”

Content: Article | Author: Herb Rubenstein | Source: CEO Refresher | Subject: Leadership

What do you need to consider in forming your board in a way that gets the benefits you need from it without the nightmares? Keep three points in mind: 1) Be intentional in shaping the role of the board, 2) select your first directors for their competencies, and 3) consider the processes and norms you need to establish about how your board operates.

Content: Article | Authors: Lana J. Furr, Richard M. Furr, Ph.D. | Source: CEO Refresher | Subject: Corporate Governance

The buying pipeline promotes the entire sales cycle, from target to contact, to suspect, to lead, to qualified lead, to prospect and finally to customer and all the steps and time in between. In an effective pipeline organization, Marketing and Sales collaborate to understand where each opportunity is in the pipeline and who has the primary responsibility to move it forward.

Content: Article | Author: Laura Patterson | Source: CEO Refresher | Subject: Marketing / Sales

The Internal Revenue Service’s 20-Factor Control Test is the most explicit in its requirements. When determining whether an individual is more appropriately classified as an employee or Independent Contractor, ask yourself the following questions.

Content: Article | Author: Christina Morfeld | Source: CEO Refresher | Subjects: Human Resources, Legal

There are many points to consider when developing ethical standards for a global environment. Getting all our employees to accept appropriate ethical standards makes our companies stronger and we become better corporate citizens in the process.

Content: Article | Author: Bruce A. Hamm | Source: CEO Refresher | Subjects: Ethics, International

The failure to proactively develop competence in dealing with conflict is a form of mismanagement! Conversely, knowing how to develop effective working agreements is a fundamental competence for managing anything.

Editor’s Note: I didn’t think this article was really well written and recommend you skim/skip most of the first half. However, the 10 Element Agreement Template and the 7 Steps of the Resolution Process are … [ Read more ]

Content: Article | Author: Stewart Levine | Source: CEO Refresher | Subject: Management

A quick checklist to see how well your organization is managing its current partnerships, from the author of Partnering Intelligence.

Content: Article | Author: Stephen M. Dent | Source: CEO Refresher | Subjects: Best Practices, Management

This content is restricted to site members. Please log in or register

In today’s competitive environment, a company’s ability to reduce costs, increase efficiency, and continuously innovate is vital to its success. And common sense dictates that line workers – the individuals closest to the processes, products, vendors, and customers – are in the best position to identify such opportunities.

Content: Article | Author: Christina Morfeld | Source: CEO Refresher | Subjects: Best Practices, Management

Bad strategy decisions lead to layoffs, budget cuts, ruined careers, personal stress, and the pain of the saddest words in the English language: “What could have been.” The best antidote is the words “what if?” – if they’re spoken before the decision gets made.

This article will provide a framework to assist managers in creating a great strategy efficiently and effectively. It will discuss:
– … [ Read more ]

Content: Article | Author: Mark Chussil | Sources: CEO Refresher, Competia | Subject: Strategy

The issue of raising the bar on the board is becoming increasingly critical to long-term success in an increasingly complex marketplace and environment of increased investor and governmental scrutiny.

Content: Article | Authors: Lana J. Furr, Richard M. Furr, Ph.D. | Source: CEO Refresher | Subject: Corporate Governance

If you are not prepared to exhibit a constant level of energy, those around you will respond in kind.

Content: Quotation | Source: CEO Refresher | Subjects: Leadership, Personality / Behavior

“Office politics” is a fact of life for anyone who works in a formal organization such as a commercial company. Power is an important concept but it is hard to define and to measure.

Content: Article | Author: Kai-Lit Phua | Source: CEO Refresher | Subjects: Leadership, Organizational Behavior

This content is restricted to site members. Please log in or register

The entire military organization is structured to do what needs to be done in a way that generates and captures the highest possible potential of its members. Ensuring that the groundwork has been laid for harnessing the potential of everyone involved is articulated as combat readiness, a practice that provides the platform that’s necessary for success.

Content: Article | Author: Daniel D. Elash, Ph.D. | Source: CEO Refresher | Subjects: Management, Organizational Behavior