225 Posts found for Source: Chief Executive

What kind of company do you run, and why does it matter? The key to answering this questions is positioning, which is an articulation of your overall business strategy as it relates to the customer in a way that reflects your company culture. I advocate for DNA-based positioning, which defines a company as a customer-centric Mother, a product-focused Mechanic, or a concept-oriented Missionary. That’s it: … [ Read more ]

Content: Article | Author: Andy Cunningham | Source: Chief Executive | Subjects: Management, Organizational Behavior, Strategy

Chief Executive magazine interviews Jim Collins. This is the first of five parts.

Content: Article, Thought Leader | Author: Jim Collins | Source: Chief Executive | Subject: Leadership

If your company cannot be great without you, it is not yet a great company. It is merely a group of people who happen to have a leader. The test as to whether it’s a great company is it doesn’t need you.

Content: Quotation | Author: Jim Collins | Source: Chief Executive | Subjects: Corporate Governance, Leadership, Management, Organizational Behavior

In business, people confuse leadership and power all the time. If you have a lot of power, it can look like you’re leading, but actually you’re just using power. Strip away all your power and would people still do what needs to be done? Then you know you’re leading. That’s really what leading is about.

Content: Quotation | Author: Jim Collins | Source: Chief Executive | Subject: Leadership

Leadership only exists if people follow when they would have the freedom to not follow.

Content: Quotation | Author: James McGregor Burns | Source: Chief Executive | Subject: Leadership

Leadership is the art of getting people to want to do what must be done.

Content: Quotation | Author: Dwight Eisenhower | Source: Chief Executive | Subject: Leadership

When we were studying in Built to Last, we were looking at companies that were visionary through generations, which meant sometimes you had to discount the role of any individual leader. You couldn’t say that Walt Disney was Disney because Walt Disney’s walking around anymore. There’s something about the company. And I still believe that. I still believe that even if you go back to … [ Read more ]

Content: Quotation | Author: Jim Collins | Source: Chief Executive | Subjects: Leadership, Management, Organizational Behavior

A management expert inspired by Maslow has identified the elements that make consumer products “valuable” beyond their monetary cost. It took Eric Almquist, a partner at Bain’s Customer Strategy & Marketing practice, and his team around four years to establish 30 elements of value.

Content: Article | Authors: Eric Almquist, Ross Kelly | Source: Chief Executive | Subject: Marketing / Sales

You’re a good boss. You care about your people. You have vision. You inspire others. But do you have what it takes to be a “superboss”?

Content: Article | Authors: C.J. Prince, Sydney Finkelstein | Source: Chief Executive | Subjects: Best Practices, Leadership, Management

If people come to you with vague words like attractive market and synergy, best practices and all of these kinds of things that you cannot reduce to leverage and enhancement, chances are you’re being dragged into a bit of an acquisition trap that might not play out the way you want.

Content: Quotation | Author: Gerald Adolph | Source: Chief Executive | Subject: Mergers & Acquisitions

Running an idea campaign is a popular method for tapping into the creativity of an organization. There is only one problem with them. They kill creativity. If there is an unmet need to be listened to in an organization, an idea campaign might create a surge of ideas, a surge so big that only a fraction of all ideas can be implemented. This means the … [ Read more ]

Content: Quotation | Source: Chief Executive | Subjects: Management, Organizational Behavior

Many of today’s business leaders, when planning for growth, admit to lacking a clear view of how to achieve their aspirations, and they say they are distracted by a wealth of potential opportunities.

Content: Article | Authors: Gerald Adolph, Paul Leinwand | Source: Chief Executive | Subjects: Management, Strategy

There are two reasons why traditional job descriptions are ineffective as a hiring tool. The first reason is traditional job descriptions describe the minimum qualifications required for the position such as the minimum duties, tasks and responsibilities. Add to that the minimum education required, minimal years of experience, and minimal skills, plus the endless list of behavioral traits: team player, a good communicator, self-motivated and … [ Read more ]

Content: Quotation | Author: Brad Remillard | Source: Chief Executive | Subject: Human Resources

Experiments can never determine for us what we should care about; they only identify the effects of various interventions on a battery of outcomes.

Content: Quotation | Source: Chief Executive | Subjects: Leadership, Management

Watch out for these five warning signs that you’re in danger of being thrown overboard.

Content: Article | Author: Jeffrey Sonnenfeld | Source: Chief Executive | Subjects: Corporate Governance, Management

Every market consists of customers with strong and weak perceptions of competitor’s levels of satisfying their specific requirements. Marketing in its simplest form is analyzing customer requirements in depth and then modifying your product offerings and related value propositions so that they “fit” better with the requirements of a certain segment of the market than your competitors.

Content: Quotation | Author: Robert M. Donnelly | Source: Chief Executive | Subject: Marketing / Sales

Peter Drucker said that “to defend yesterday is a larger risk than to create tomorrow.” Concentrating for too long on what was at the expense of what will be has been the formula for failure for many CEOs.

Content: Quotation | Author: Robert M. Donnelly | Source: Chief Executive | Subjects: Future, Leadership, Management, Planning, Strategy

Many companies still operate on the basic assumption that advancement is dependent on the appetite for power. Women by and large are not hungry for power and will not push for it. Corporate cultures that persist in regarding women as being insufficiently ambitious for the top jobs because they don’t display that hunger suffer from a huge blind spot. Unless firms can understand the differences … [ Read more ]

Content: Quotation | Source: Chief Executive | Subjects: Organizational Behavior, Women in Business

The clearest path to bettering customer service is to understand the customer lifetime value and the impact of that on your resources and bottom-line. Calculating your customer’s lifetime value allows you to clearly understand and justify the need to continuously improve your service offering to ensure the customer continues to deliver on his lifetime value.

Content: Quotation | Author: Chris Zane | Source: Chief Executive | Subject: Customer Related

Because we self-select sites we visit, the Internet pushes people to reinforce their own preconceived ideas and opinions, such that groups solidify more internally due to the attractive forces of common belief but fragment more externally due to the repulsive forces of opposing belief. This mental malignancy metastasizes in two ways: less diversity within groups and more alienation between groups.

Content: Quotation | Author: Robert Lawrence Kuhn | Source: Chief Executive | Subjects: Organizational Behavior, Teamwork, Thought