Nikhyl Singhal

Starting to address diversity by focusing on recruiting is like fixing the quality of the product by improving your testing process. Testing won’t fix a broken product, just as recruiting won’t fix a broken environment.

Nikhyl Singhal

Here’s my simple definition of product/market fit: The value of each user is greater than the cost of bringing them into the product. It means there are enough customers out there and you can efficiently bring them in. […] There are a lot of product/market fit definitions out there that focus on how many users love you. But that misses a key ingredient: the profitability … [ Read more ]

How to Take Personal Development Off the Backburner — Tactical Frameworks for Leveling Up

It’s important to set aside the time for critical reflection. That work hinges on a resolve to deeply introspect about where you’ve been, where you’re headed and how you can seek self-improvement, even in the midst of stormy weather.

But it’s hard to know exactly how to approach this vital work. Often, personal development and self-improvement gets lumped together under the umbrella of “self-care.” But we … [ Read more ]

Max Ventilla

I don’t really understand how you have an organization where managers review all their reports, but reports don’t review their manager. Frankly, if I had to have one, I would rather have all reports reviewing their manager than the other way around.

The Manager’s Guide to Inclusive Leadership — Small Habits That Make a Big Impact

Massella Dukuly, Tania Luna, Dr. Vaneeta Sandhu and Vanessa Tanicien of LifeLabs Learning stopped by First Round recently for a tactical discussion on why and how leaders can become more deliberately inclusive. Given the much-needed push for change that has been taking place in the tech industry, we thought we’d share our notes from this internal conversation with a wider audience here on the Review. … [ Read more ]

Sally Carson

There’s a big difference between modes of support that a mentor offer, whether it’s championing, mirroring, coaching, or advising. It’s easy to jump straight into giving advice based on our own experience, but often that’s not what your mentee needs. Maybe she just needs someone to say ‘Keep going, you’ve totally got this!’”

Chris Hicken

I think people need two different categories of mentors: One that’s three to five years ahead of you who’s doing the job that you want to have next and a mentor who’s much older and has already achieved the level of success you’re after. Mentors who are only three to five years ahead can sink into the nitty-gritty tactics and help you tackle the problems … [ Read more ]

First Round Review

What most crisis communication systems neglect is closing the loop with colleagues in the same careful manner as they do with their customers.

Krista Berlincourt

If luck is what happens when opportunity meets preparation, a crisis is difficulty meeting unreadiness. You can’t avoid every iceberg, but you can add a few more safety boats.

Tyler Odean

People will remember a totally random sample of the information you give them about what you do. It won’t be the best sample. It won’t be the summary you wish you could hand them. It’s a random set of data. Because they’ll remember random parts, you want to construct a message that — when sampled at any point — reinforces your argument and remains persuasive. … [ Read more ]

Tyler Odean

When we look at what visionaries really succeed at, they give us a confident, consistent and coherent plan that makes us feel safe. We trust them not because their vision is perfect, but because they have it under control. They communicate clearly without giving us all the answers. What most people think of as vision is actually persuasion.

Nicole Khan

Tell your audience “this is a point that is important to me” to tell them “this is a point that should be important to you.”

Advice is More Important — and Overwhelming — Than Ever. Here’s How Founders Can Cut Through the Noise

Founders shouldn’t feel that they have to go it alone. An abundance of support and high-quality advice can make all the difference in times like these, which means getting the most out of your existing network of advisors and investors has never been more important.

Advice is by no means a silver bullet. And as we’ve previously noted, we’re steadfast believers that the best advice often … [ Read more ]

Jiaona “JZ” Zhang

Your alpha group is the one that already loves you, that would even love your MVP. It’s your mom who will love anything you make. On the other end of the spectrum, your GA is far more skeptical. Your GA is much harder to please. Their trust is hard to earn and even harder to regain once lost. Your beta is your sweet spot for … [ Read more ]

Jiaona “JZ” Zhang

Say you’re trying to test whether people like pizza. If you serve them burnt pizza, you’re not getting feedback on whether they like pizza. You only know that they don’t like burnt pizza. Similarly, when you’re only relying on the MVP [minimum viable product], the fastest and cheapest functional prototype, you risk not actually testing your product, but rather a poor or flawed version of … [ Read more ]

Sasha Orloff

People want to help, but they can only help so much if you yourself don’t know where you’re headed. With a more specific objective, you can much more effectively maximize your network.

Patrick Ewers

Research has shown that thinking “I am like you” instantly translates to “I like you.” It’s how we process likability.

These Seven Emotions Aren’t Deadly — They’re Your Secret Career Superpowers

Most of us buy into a certain set of myths when it comes to feelings on the job. Even though emotions play a central role in our lives, we’re trained to check them at the door before we head into work. We hesitate before talking openly about the monstrous emotions that lurk beneath the surface at startups. We’re told to “follow your head, not your … [ Read more ]

Bailey Richardson

One of the dangers leaders can fall into when they’re growing a vibrant community is listening to that loud 1%. It’s the tail wagging the dog. You have to learn to take in all the feedback that you get, but parse it carefully when it comes to the product decisions that you make that affect a larger audience. Communities are great for supercharging and scaling … [ Read more ]