106 Posts found for Source: Graziadio Business Report

Marketing has a long history of paying attention to measurement and the creation of metrics, especially when it comes to claiming success, but little has been done to standardize the way that marketing defines success. The problem is that most of the metrics used to assess the outcomes of marketing activities are tactical and not directly relevant to the overall financial performance of the firm. … [ Read more ]

Content: Quotation | Source: Graziadio Business Report | Subjects: Marketing / Sales, Measurement

A fundamental question examined in the management arena is not only the factors that may lead people to make clearly illegal decisions, but more so the dilemma faced by individuals when confronted with legal but irresponsible or illegal but responsible behaviors. Under those conditions, what should one do? What will influence what behavior the manager chooses?

Content: Quotation | Source: Graziadio Business Report | Subjects: Ethics, Legal

Information Technologies (IT) are the central nervous system of today’s enterprise. At the same time, implementation of increasingly complex and interdependent IT systems results in a high rate of project failures and underperforming assets. In order to address this challenge, organizations need to adopt a dynamic, streamlined framework for IT implementation that is complementary with the formalized and rigid software development methodologies already in use. … [ Read more ]

Content: Article | Authors: Alex Petrov, Ph.D., Michael L. Williams, Ph.D., Rick Perrotta | Source: Graziadio Business Report | Subjects: IT / Technology / E-Business, Project Management

What type of employee becomes a whistleblower? What type of company culture promotes whistleblowers? How should the company respond once a whistleblower steps forward? Can a silent employee be just as damaging as an employee who speaks out? These are relevant questions with serious consequences in today’s business climate.

Content: Article | Author: Ariane David, Ph.D. | Source: Graziadio Business Report | Subjects: Ethics, Management

In every organization, something “works.” Small to large pockets of time, projects, and people exist who give life to the organizing system. Finding what “works” is a matter of discovering and giving voice to the stories that sow the seeds of positive change.

Content: Article | Authors: Ann E. Feyerherm, Terri Egan | Source: Graziadio Business Report | Subject: Change Management

Innovation is an elusive, sometimes baffling, entity. Innovative thinking contributes to scientific progress–as in paradigm busting–but it’s difficult to be scientific about what produces innovation. Consider these eleven points, garnered from innovative organizations, in answering the tough but essential question, “What might help our organization be more innovative?”

Content: Article | Author: Edward H. Rockey, Ph.D. | Source: Graziadio Business Report | Subject: Innovation

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You can close this performance gap between what workers actually do and what they can potentially do. The answer lies in measurement, tracking, recognition, involvement and evaluation. These five elements form the basis for any effective performance management program. The author has developed and implemented in many companies a system called “P.R.I.D.E.” that integrates these five cornerstones of performance management.

Content: Article | Author: Charles D. Kerns, Ph.D. | Source: Graziadio Business Report | Subjects: Human Resources, Management

Utilize tacit knowledge for innovation and problem solving through effective team leadership.

Editor’s Note: applies the Nonaka and Takeuchi knowledge creation process to teams.

Content: Article | Authors: Miriam Y. Lacey, W. Scott Sherman | Source: Graziadio Business Report | Subject: Organizational Behavior

When endeavoring to improve internal customer service among individuals, workgroups, and departments, it is important to know what questions to address. The key questions should include:
* What do we measure?
* Who do we hold accountable?
* How do we begin to take action?

The assessment methodology and action learning process described here is one way to answer these questions.

Content: Article | Author: Charles D. Kerns, Ph.D. | Source: Graziadio Business Report | Subjects: Management, Organizational Behavior

“Bertrand Caron sat in his office and contemplated his most recent communications with George Milne and Philip Brown of Vancouver Aluminum Company of Vancouver, Washington, USA. Caron was the marketing director of the Canadian Railway Car Corporation (CRCC) headquartered in Montreal. CRCC was a privately-held firm that manufactured various types of railway cars. However, Caron’s firm was now threatened by increasing competition from U.S. manufacturers … [ Read more ]

Content: Case Study | Author: William R. Smith, Ph.D. | Source: Graziadio Business Report | Subject: Strategy

Since norms, whether formal or informal, reflect some underlying values, they are difficult to change unless it can be shown that the new behavior is also consistent with an important value, or that the old value itself needs to be changed.

Content: Quotation | Source: Graziadio Business Report | Subjects: Change Management, Organizational Behavior

This article lays out the formal IPO procedural process and discusses the purpose and requirements for the “roadshow,” a grueling two to three week marathon of presentations to investor groups about your company. The approximate cost is also be discussed, as well as the pros and cons of being a public company. Finally, a list of useful web sites is provided should you want to … [ Read more ]

Content: Article | Author: Michael Davis, Ph.D. | Source: Graziadio Business Report | Subject: Finance

Distraction, information, and compensation are common strategies that may mollify waiting customers.

Content: Article | Author: Dave McMahon, Ph.D. | Source: Graziadio Business Report | Subjects: Customer Related, Operations

The problem with workplace bullying is that many bullies are hard to identify because they operate surreptitiously under the guise of being civil and cooperative. Although workplace bullying is being discussed more than ever before, and there may eventually be specific legislation outlawing such behavior, organizations cannot afford to wait for new laws to eradicate the bullies in their midst. In order to survive, organizations … [ Read more ]

Content: Article | Authors: John Richardson, Linnea B. McCord | Source: Graziadio Business Report | Subjects: Human Resources, Organizational Behavior

This article discusses a study of best practices among large firms in carrying out succession planning programs.

Content: Article | Author: Robert M. Fulmer, Ph.D. | Source: Graziadio Business Report | Subject: Human Resources

Over the last twenty years, the field of value-based management (VBM) has changed significantly. VBM began with a breakthrough performance metric and has matured into an entire management framework that focuses organizations around value creation. Companies are often hailed for the great results they have achieved since implementing a VBM framework into their organization. There is a complication with value-based management, however. Doing it … [ Read more ]

Content: Article | Authors: John K. Paglia, Ph.D., Steve Chopp | Sources: FRM, Graziadio Business Report | Subject: Management

This article offers a brief introduction to the basic concepts used in research on the stock market – specifically market efficiency and behavioral aspects of investing.

Content: Article | Authors: L. Wayne Gertmenian, Ph.D., Nikolai Chuvakhin | Source: Graziadio Business Report | Subject: Finance

Examining strategy through the lens of leadership focuses the topic on the critical tasks that a leader must undertake to create and execute strategy. In choosing this focal point, managers may find that some strategic activities such as industry analysis, competitive analysis, and internal analysis become their second priority because it is not as important for the leader to do them as it is to … [ Read more ]

Content: Article | Authors: Jack C. Green, Ph.D., James N. Fuller | Source: Graziadio Business Report | Subjects: Leadership, Strategy

If your company is interested in expanding its operations to China, are you aware of the existing ecommerce development challenges that await you? If partnering with a Chinese firm is in your company’s future strategy, does your management team understand the contractual pressures of partnering and setting up business in China? Because of the government’s intention to control its country’s ecommerce growth and economic development, … [ Read more ]

Content: Article | Authors: Caroline Schwane, Gina Honda, Mark W. S. Chun, Ph.D. | Source: Graziadio Business Report | Subject: International – China