Roderick Gilkey and Clint Kilts
If you are really serious about creating innovative options, you couldn’t do better than to turn to Buddhist thinking. In Zen Mind, Beginner’s Mind, Shunryu Suzuki describes the Zen mind as one that is open, allowing for both doubt and possibility, and one that has the ability to see things as fresh and new. As he observed, “In the beginner’s mind there are many possibilities, … [ Read more ]
Content: Quotation | Authors: Clint Kilts, Roderick Gilkey | Source: Harvard Business Review | Subjects: Innovation, Personal Development, Thought
Roderick Gilkey and Clint Kilts
Ambitious people don’t like failing or looking stupid. As the social scientist Chris Argyris (one of the fathers of organizational-learning theory) put it, smart people have trouble learning because it involves so much floundering and failure.
Content: Quotation | Authors: Clint Kilts, Roderick Gilkey | Source: Harvard Business Review | Subjects: Ambition, Learning, Personality / Behavior, Success / Failure
Noel M. Tichy and Warren G. Bennis
Most of a leader’s important calls reside in one of three domains: people, strategy, or crisis. People judgments—getting the right people on your team and developing up-and-comers who themselves demonstrate good judgment—are foundational. The people around you help you make good strategy judgment calls and the best decisions during the occasional but inevitable crisis. It’s sometimes possible to repair the damage—to a company or a … [ Read more ]
Content: Quotation | Authors: Noel M. Tichy, Warren G. Bennis | Source: Harvard Business Review | Subjects: Human Resources, Judgement, Leadership
Jeff Bezos
It helps to base your strategy on things that won’t change. When I’m talking with people outside the company, there’s a question that comes up very commonly: “What’s going to change in the next five to ten years?” But I very rarely get asked “What’s not going to change in the next five to ten years?” At Amazon we’re always trying to figure that out, … [ Read more ]
Content: Quotation | Author: Jeff Bezos | Source: Harvard Business Review | Subject: Strategy
Jeff Bezos
A lot of our energy and drive as a company, as a culture, comes from trying to build these customer-focused strategies. And actually I do think they work better in fast-changing environments, for two reasons. First, customer needs change more slowly—assuming you pick the right ones—than a lot of other things. Second, close following doesn’t work as well in a fast-changing environment. The strategic value … [ Read more ]
Content: Quotation | Author: Jeff Bezos | Source: Harvard Business Review | Subjects: Customer Related, Strategy | Company: Amazon.com Inc.
Jeff Bezos
I think most big errors are errors of omission rather than errors of commission. They are the ones that companies never get held to account for—the times when they were in a position to notice something and act on it, had the skills and competencies or could have acquired them, and yet failed to do so. It’s the opposite of sticking to your knitting: It’s … [ Read more ]
Content: Quotation | Author: Jeff Bezos | Source: Harvard Business Review | Subjects: Judgement, Management, Strategy, Success / Failure | Company: Amazon.com Inc.
Tony Schwartz and Catherine McCarthy
The most effective way people can change a story is to view it through any of three new lenses, which are all alternatives to seeing the world from the victim perspective. With the reverse lens, for example, people ask themselves, “What would the other person in this conflict say and in what ways might that be true?” With the long lens they ask, “How will … [ Read more ]
Content: Quotation | Authors: Catherine McCarthy, Tony Schwartz | Source: Harvard Business Review | Subjects: Decision Making, Storytelling, Thought
Tony Schwartz and Catherine McCarthy
To access the energy of the human spirit, people need to clarify priorities and establish accompanying rituals in three categories: doing what they do best and enjoy most at work; consciously allocating time and energy to the areas of their lives—work, family, health, service to others—they deem most important; and living their core values in their daily behaviors.
Content: Quotation | Authors: Catherine McCarthy, Tony Schwartz | Source: Harvard Business Review | Subjects: Human Resources, Personal Development, Productivity / Work Tips, Time Management, Work
Alyson Slater
Companies quickly realize that reporting can’t happen without strategy development. As firms start the process of putting a report together—talking to stakeholders, examining core businesses—they’ll have to back up and ask, What is our strategy on climate change anyway? What is our approach to managing this risk? The discipline of sorting out which activities are material to report on and in what depth, and what … [ Read more ]
Content: Quotation | Author: Alyson Slater | Source: Harvard Business Review | Subject: Social Responsibility (ESG)
Simple Rules for Making Alliances Work
Corporate alliances account for nearly 33% of many companies’ revenue and value. Yet these alliances’ failure rate hovers at 60%-70%. To bolster success rates, companies need to apply five counterintuitive practices.
Content: Article | Authors: Jeff Weiss, Jonathan Hughes | Sources: BNET, Harvard Business Review | Subject: Strategy
The Innovation Value Chain
Beware conventional wisdom about how to boost your innovation capacity. Another firm’s best innovation practice could become your worst nightmare. Think of innovation as a value chain comprising three phases: idea generation, conversion, and diffusion. Then tailor your practices to your company’s needs.
Content: Article | Authors: Julian Birkinshaw, Morten T. Hansen | Sources: BNET, Harvard Business Review | Subject: Innovation
Ikujiro Nonaka
Senior managers give voice to a company’s future by articulating metaphors, symbols, and concepts that orient the knowledge-creating activities of employees. They do this by asking the questions, What are we trying to learn? What do we need to know? Where should we be going? Who are we? If the job of frontline employees is to know “what is,” then the job of senior executives … [ Read more ]
Content: Quotation | Sources: Harvard Business Review, The Knowledge-Creating Company | Subjects: Leadership, Management
Robert H. Hayes, William J. Abernathy
In the past 20 years, American companies have perhaps learned too well a lesson they had long been inclined to ignore: Businesses should be customer oriented rather than product oriented.
…At last, however, the dangers of too much reliance on this philosophy are becoming apparent.
…The argument that no new product ought to be introduced without managers undertaking a market analysis is common sense. But the argument … [ Read more ]
Content: Quotation | Sources: Harvard Business Review, Managing Our Way to Economic Decline | Subjects: Customer Related, Marketing / Sales
Paul Saffo
The problem — and the essence of what makes forecasting hard — is that human nature is hardwired to abhor uncertainty. We are fascinated by change, but in our effort to avoid uncertainty we either dismiss outliers entirely or attempt to turn them into certainties that they are not.
Content: Quotation | Sources: Harvard Business Review, Six Rules for Effective Forecasting | Subjects: Decision Making, Future
Paul Saffo
Change rarely unfolds in a straight line. The most important developments typically follow the S-curve shape of a power law: Change starts slowly and incrementally, putters along quietly, and then suddenly explodes, eventually tapering off and even dropping back down.
Content: Quotation | Sources: Harvard Business Review, Six Rules for Effective Forecasting | Subject: Change Management
Countering the Biggest Risk of All
You’re insured and hedged against many risks-but not the greatest ones, the strategic risks that can disrupt or even destroy your business. Learn to anticipate and manage these threats systematically and, in the process, turn some of them into growth opportunities.
Content: Article | Authors: Adrian J. Slywotzky, John Drzik | Source: Harvard Business Review | Subjects: Risk Management, Strategy
Higher Net Price or Bust
What does the net price per each individual product look like over time at your company? If it is not going up, the business is headed for trouble.
Content: Article | Author: Paul Calthrop | Sources: Bain & Company, Harvard Business Review | Subjects: Management, Pricing
Tim Brown
Most innovation comes from being able to ask the right questions.
Content: Quotation | Source: Harvard Business Review | Subject: Innovation
James P. Hackett
No one needs to be sold on the benefits of practice, but few organizations ever create the conditions that allow for it.
Content: Quotation | Source: Harvard Business Review | Subjects: Management, Organizational Behavior
Roger Enrico
Leadership is having a point of view.
Content: Quotation | Source: Harvard Business Review | Subject: Leadership
