Jason Fried
People don’t judge you on the basis of your mistakes—they judge you on the manner in which you own up to them. In my experience, most companies do a terrible job of taking blame. They lob press releases. Or they apologize for the inconvenience. Resist that temptation and say you’re sorry like you’re apologizing to a friend. Be good—and your customers will be good right … [ Read more ]
Content: Quotation | Author: Jason Fried | Source: Inc. Magazine | Subject: Customer Related
Jason Fried
It’s still hard to say no when we’re building a new product. I think it’s because yes just sounds so much better. Yes is the thing of dreams. Yes, we can do this. Yes, we can do that. Yes feels really good.
The problem is that yes often results in massive costs that we don’t consider when we’re dreaming up all the things we want to … [ Read more ]
Content: Quotation | Author: Jason Fried | Source: Inc. Magazine | Subject: Management
Bill Draper
[Entrepreneurs] make lots of mistakes. They overestimate market size and underestimate how long things will take. But what happens most often is that entrepreneurs underestimate the importance of what they don’t know. They know their competition as it is today, and they know that their own product is going to be significantly better. But they don’t know what’s going on in the backroom of their … [ Read more ]
Content: Quotation | Author: Bill Draper | Source: Inc. Magazine | Subjects: Entrepreneurship, Venture Capital
Bill Draper
Another thing I do… is call references and then ask the references, “Who else should I talk to?” Often the reference has been set up in advance and is a good friend of the entrepreneur. And sometimes he will know something negative about the entrepreneur that he doesn’t want to personally disclose. So when I ask that reference for another reference, he can steer me … [ Read more ]
Content: Quotation | Author: Bill Draper | Source: Inc. Magazine | Subject: Human Resources
How Great Entrepreneurs Think
What distinguishes great entrepreneurs? Discussions of entrepreneurial psychology typically focus on creativity, tolerance for risk, and the desire for achievement—enviable traits that, unfortunately, are not very teachable. So Saras Sarasvathy, a professor at the University of Virginia’s Darden School of Business, set out to determine how expert entrepreneurs think, with the goal of transferring that knowledge to aspiring founders. While still a graduate student at … [ Read more ]
Content: Article | Author: Leigh Buchanan | Source: Inc. Magazine | Subject: Entrepreneurship
Jim Collins
I see nothing to contradict the principle that who comes first and what comes second, for a very simple reason: If you cannot predict the what, you have to be able to do a good job with the who, because the what is going to be constantly shifting.
Content: Quotation | Author: Jim Collins | Source: Inc. Magazine | Subject: Management
The Art and Business of Motivational Speaking
If the podium is calling your name, you should get to know Josh Shipp, a one-man school in the art and business of motivational speaking.
Content: Article | Author: Leigh Buchanan | Source: Inc. Magazine | Subject: Industry Specific
How to Negotiate Effectively
There is no shortage of expert opinion on how to negotiate, as a quick scan of any bookstore’s shelves will reveal. Some of that advice is valuable, but much of it is simply not practical. Too often, what negotiation gurus are really saying is that you have to be a particular kind of person: thick-skinned and supremely confident, afraid of nothing, and with a big-picture … [ Read more ]
Content: Article | Author: Robb Mandelbaum | Source: Inc. Magazine | Subject: Negotiation
How to Build a Beautiful Company
Employing open-book management and leadership by consensus, the Sky Factory’s Bill Witherspoon has set out to create the perfect business.
Content: Article | Author: Leigh Buchanan | Source: Inc. Magazine | Subjects: Management, Organizational Behavior
An Insider’s Guide to Venture Capital Financing
Jeffrey Bussgang, author of Mastering the VC Game and a principal at Flybridge Capital Partners, on how to get funded.
Content: Article | Authors: Bobbie Gossage, Jeffrey Bussgang | Source: Inc. Magazine | Subjects: Entrepreneurship, Venture Capital
How to Read a Term Sheet
Looking for venture capital? Don’t be so quick to sign on the dotted line. Here’s what you need to know about liquidation preferences and preferred stock.
Content: Article | Author: Darren Dahl | Source: Inc. Magazine | Subjects: Entrepreneurship, Legal
Jason Fried
During interviews, we love when potential hires ask questions. But all questions aren’t equal. A red flag goes up when someone asks how. “How do I do that?” “How can I find out this or that?” You want people who ask why, not how. Why is good — it’s a sign of deep interest in a subject. It signals a healthy dose of curiosity. How … [ Read more ]
Content: Quotation | Author: Jason Fried | Source: Inc. Magazine | Subjects: Career, Human Resources
Richard Aberman
Paul Graham says that good startup founders can be described in two words: relentlessly resourceful. I agree, but I would add two words of my own: arrogant and naïve. Arrogant enough to get in the ring, and naïve enough that you still think you will win after you feel the first punch.
Content: Quotation | Author: Richard Aberman | Source: Inc. Magazine | Subject: Entrepreneurship
Secrets of a $110 Million Man
There are no guarantees when it comes to running a business. But the best entrepreneurs I know follow these guidelines.
Content: Article | Author: Norm Brodsky | Source: Inc. Magazine | Subjects: Entrepreneurship, Management
Personality Testing for Sales Recruits
He can close, but how’s his interpersonal sensitivity? A guide to screening sales candidates.
Content: Article | Author: Susan Greco | Source: Inc. Magazine | Subjects: Human Resources, Marketing / Sales
Leadership: Armed With Data
How the military can help you learn from your mistakes.
Content: Article | Author: Leigh Buchanan | Source: Inc. Magazine | Subjects: Leadership, Management
How to Create a Smart Credit Policy
An entrepreneur’s guide to offering trade credit, crafting a credit application, and evaluating a customer’s credit-worthiness.
Content: Article | Source: Inc. Magazine | Subjects: Finance, Management, Small Business
When Negotiating, Always Listen Before You Speak
It pays to find out what the other side is thinking, then adjust your position accordingly.
Content: Article | Author: Norm Brodsky | Source: Inc. Magazine | Subject: Negotiation
It Takes a Company
If your best salesperson leaves, how do you make sure you don’t lose your best customers, too?
Content: Article | Author: Norm Brodsky | Source: Inc. Magazine | Subject: Management
How to Assemble an Employee Handbook
As your company expands, you’ll probably want to write down policies and rules that govern your employees. Here’s how to create an employee handbook that is sensible, practical, and that protects you as an employer.
Content: Article | Source: Inc. Magazine | Subject: Human Resources
