Mitch McCrimmon

All organizations have two objectives: to manage today’s business profitably and to create the future through innovation.

Mitch McCrimmon

Management can do much more than merely keep things ticking over. It manages complex projects ranging from making a major movie to putting the first man on the moon. Managers can use facilitative skills to foster innovation. By sticking to a purely functional definition, we leave completely open the question of style. This liberating move means that managers can be inspiring. They can empower, … [ Read more ]

Growing Big by Targeting Small

Business leaders are trained to focus on big, attractive markets, yet some of the most compelling sources of growth come from markets that start out as tiny footholds. Penetrating such foothold markets requires an entirely different approach than the one used for big, established markets. Readers of this article will learn which strategies and tactics work best.

The Collaboration Imperative

For various reasons, the management challenges ahead will require the skills of a collaborative leader. Many leaders, however, lack the required skills to collaborate meaningfully. Readers will learn what those skills are and how they can develop them in this article.

Ricardo Semler

It’s so easy for people to hide behind a mission statement, to follow the military model—to go there, find, and destroy. Why? That’s not a question to be asked. In the end, a mission statement is reductionist: If this is my mission, then everything else is not. Even more so a credo. When you say, That’s the way we do things around here, that signals … [ Read more ]

Gökçe Sargut, Rita Gunther McGrath

Simple decision rules, structures and relationships are not likely to be effective approaches when the task at hand involves making decisions in the context of complex systems. Ironically, many of our most embedded management practices—such as designing for optimization and for efficiency—only exacerbate the risks of things going wrong at a systems level. Somewhat counter-intuitively, the most robust complex systems are often not designed for … [ Read more ]

Pricing Strategy: Piercing the Veil of Value Exchange

Conventional management wisdom suggests that price should reflect value. But what is the value that prices should reflect? And just whose perception of value should determine price? As these questions and the answers to them suggest, pricing is no longer only an economic challenge. As this author suggests, pricing today is also a marketing challenge, and in this article he describes how managers should deal … [ Read more ]

Qamar Rizvi

Knowledge is a higher order of awareness that tells you why. Know-how is a higher order of knowledge that tells you how.

Joseph Stiglitz

There’s a pretty healthy tradition in the U.S. of socializing debt and privatizing gain. I don’t think it’s worked out very well.

Christopher Bartlett

There’s a lot of research that says that people are motivated and retained by three critical things. The first and most important is their personal development. The second is social connectiveness. In other words, they really like the people they work with; a great team they’re with; their boss nurtures and supports them and gives them feedback. Third is that they’re recognized, and part of … [ Read more ]

Christopher Bartlett

The philosophy of case teaching, discussion-based learning, is really that by gathering together a group of smart capable people; presenting them with the kinds of challenges that a manager would face once in a year or once in a lifetime; doing that on a regular basis, 2-3 times a day; and getting them to go through the process that managers do—gathering the data and analyzing … [ Read more ]

Christopher Bartlett

Accounting is about understanding and interpreting and getting behind the numbers, and how you use the numbers to really understand the business. Management is all about complexity and diversity and dynamism.

Julian Birkinshaw

Let’s look more closely at the leadership versus management debate. […] [John] Kotter sees managers as being the ones who plan, budget, organize, and control, while leaders set direction, manage change, and motivate people. [Warren] Bennis views managers as those who promote efficiency, follow the rules, and accept the status quo, while leaders focus on challenging the rules and promoting effectiveness. Needless to say, I … [ Read more ]

Achieving Growth by Setting New Strategies for New Markets

Capturing new markets is an excellent way to grow. But if such markets were easy to crack, they would not hold so much potential for profit. By using strategies appropriate for this unique business environment, companies can vastly improve the odds that they will triumph in this uncertain terrain. Readers of this article will learn how to develop and execute five important strategies.

How Leaders Can Close the Innovation Gap

A leader’s failure to walk the talk is, arguably, especially conspicuous if that leader fails to make good on his or her talk about innovation. The promise to focus on innovation ends right there, with a promise. The inability or unwillingness to follow through on the promise creates what these authors call an Innovation Gap. In this article they suggest how leaders can close that … [ Read more ]

Competing on Productivity, Speed, and Reliability: Organizational Benchmarking as the Missing Link

Canadian business has the potential to lead the industrial world in winning strategies. But first, as this author writes, it must fix its growing productivity problem. In this article, he proposes and describes how a proper focus on benchmarks will allow firms to asses their performance against global competitors, and determine the viability of those firms that assure job growth and wealth creation.

Denial, Fear, Greed and Pride: The Four Horsemen of the Executive Apocalypse

A question John McCallum’s MBA students inevitably explore with the CEOs who visit his class is the personal characteristics that are most likely to get in the way of a successful executive career. Over many visiting CEOs and over many years, there is remarkable commonality in the responses: denial, fear, greed and pride, a kind of four horsemen of the executive apocalypse.

The Boss: How Influential Are You?

Mastering three imperatives is the way managers advance from being basically competent to fully effective. Readers will learn what those imperatives are and what they need to do to exhibit mastery of them–to go from good to great.

Who Will Lead? Twelve Canadian Organizations Discuss How to Assess Executive Talent

Numerous processes in business are both an art and a science. Assessing executive talent is one such process. This author surveyed senior human resource professionals, and while he found that firms used different tools to assess executive performance, their practices and ability to predict performance could be distilled into five principles. Readers will learn what they are and how to apply them in this article. … [ Read more ]

Rethinking Innovation for a Recovery

As we look to grow out of recession, innovation is more important than ever. However, the types of innovation companies pursue need to change. They must start to find novel ways of adding value at low cost, using existing technology in new applications and re-engineering inefficient business models. Managers wanting to learn how to make this change will find that China is a good place … [ Read more ]