Who Will Lead? Twelve Canadian Organizations Discuss How to Assess Executive Talent

Numerous processes in business are both an art and a science. Assessing executive talent is one such process. This author surveyed senior human resource professionals, and while he found that firms used different tools to assess executive performance, their practices and ability to predict performance could be distilled into five principles. Readers will learn what they are and how to apply them in this article. … [ Read more ]

Rethinking Innovation for a Recovery

As we look to grow out of recession, innovation is more important than ever. However, the types of innovation companies pursue need to change. They must start to find novel ways of adding value at low cost, using existing technology in new applications and re-engineering inefficient business models. Managers wanting to learn how to make this change will find that China is a good place … [ Read more ]

Just Ask Leadership: Why Great Managers Always Ask the Right Questions

The smart, aware executive today is doing something different. He or she is asking questions. Almost like leading itself, “asking” has different techniques and styles. Readers will learn which ones are right and the best fit for them in this article.

A New Role for Managment in Today’s Post-Industrial Organization

In many organizations, employees know more about their work than their managers. This reality should force organizations that still cling to the old, top-down style of managing to recognize that many employees today are very capable of managing themselves. This author explains the “Why” and “How” of a new style of managing for today.

Venture Capital Firms in America: Their Caste System and Other Secrets

While American venture capital firms are coated with an aura of glamor they are also shrouded by a cloud of mystery. Just how do they operate? How do they raise their money? Why do some VC firms succeed while others do not? The authors of this article, who were given unprecedented access to key executives of prominent VC firms, answer these and other questions that … [ Read more ]

Reinventing Leadership and Management

Once there was a notion that managers could do it all. But the notion fell into disfavor when “leadership” – for example, the heroic leader – emerged and pushed managers aside and stripped them of their responsibilities. The manager became a second-class citizen. This author states that the time has come to empower managers and recognize and elevate the important role that they play in … [ Read more ]

Managing Under Complexity: Where Is Einstein When You Really Need Him?

Some managers might think that they’ll be able to comprehend a complex situation by reducing their analysis into a few, simple rules. But simplification can be dangerous and costly. Instead, as these authors describe, managers can address complex situations with certain appropriate, and sometimes counterintuitive, practices — and a hefty dose of humility.

The Four Intrinsic Rewards that Drive Employee Engagement

Motivational dynamics have changed dramatically to reflect new work requirements and changed worker expectations. One of the biggest changes has been the rise in importance of psychic, or intrinsic rewards, and the decline of material or extrinsic rewards. This author draws upon recent research to explain the popularity of intrinsic rewards and how these rewards can be used to build a high-engagement culture.

The New Leadership Challenge: Removing the Emotional Barriers to Sustainable Performance in a Flat World

It may be overly simplistic to say that a company’s success depends on the quality of its communication and internal dialogue. But look at the top and you’ll see that a leader who is authentic is a leader who has inspired clear and honest communication.

The Cross-Enterprise Leader

Visualize a leader with virtues such as courage and integrity, as well as five key types of intelligence, and you’ve got a clear picture of the cross-enterprise leader. So equipped, such a leader has what it takes to adopt the enterprise-wide perspective that is necessary to make the right decisions for creating and delivering value to all stakeholders.

On Leadership: Cherish the Resistors

Smart change leaders identify, listen to and engage potential skeptics and resistors early in their change planning process if, indeed, the change is planned. They ask the key questions: “Who is likely to support this change, and why?” “Who is likely to resist and, and why?” And, “What can I do to overcome your resistance and build your support.” They recognize that many people in … [ Read more ]

To Win the Respect of Followers, Leaders Need Personality Intelligence

The diversity of identities and personalities in today’s knowledge workplace complicates a leader’s task. However, knowing what factors shaped and still influence those identities can help a leader understand – and predict – why certain personalities behave in certain ways. Made aware and sensitized, a leader comes to respect those identities. In turn, followers come to respect the leader.

Making Strategy Work: Overcoming the Obstacles to Effective Execution

Formulating strategy is a difficult task. Making strategy work—executing or implementing it throughout the organization—is even more difficult. This author, who has written several books on strategy and implementation, briefly describes what managers must do to overcome the impediments and achieve strategic success.

The Hershey Company: Aligning Inside to Win on the Outside

Changes in the marketplace, if not monitored, can cause serious losses in profit, market share, and in stakeholders’ confidence. Such was the case with one of the most celebrated American companies, Hershey’s. When the company failed to keep its ear to the ground and eye on the ball it lost touch with consumers and retailers. A shift in the company’s focus and a re-alignment of … [ Read more ]

Globalization is an Option not an Imperative. Or, Why the World is not Flat

Contrary to popular opinion, the world is not flat. In fact, as this author writes, a company must understand that there are differences between and among countries. In this context, a manager will come to see globalization as an option to be considered rather than an imperative to be automatically taken up. The author offers the ADDING Value Scorecard, which managers can apply to assess … [ Read more ]

Edward Hess

Growth can be good and growth can be bad. It depends. Growth can create value, but, if not properly managed, growth can destroy value. Growth can destroy value when the amount of or pace of growth exceeds managerial capacity, stresses quality controls, stresses financial controls, dilutes one’s customer value proposition, and propels a business into a different competitive space where it will compete against better … [ Read more ]