The diversity of identities and personalities in today’s knowledge workplace complicates a leader’s task. However, knowing what factors shaped and still influence those identities can help a leader understand – and predict – why certain personalities behave in certain ways. Made aware and sensitized, a leader comes to respect those identities. In turn, followers come to respect the leader.
Author: Michael Maccoby
Source: Ivey Business Journal
Subjects: Leadership, Management, Organizational Behavior