How Hybrid Governance Forms Can Kick-Start Creativity and Cooperation

Elements like cooperation and creativity are often central to getting the job done but are difficult to measure and even harder to incentivize. Researchers Richard Makadok and Russ Coff, professors of organization and management at Emory University’s Goizueta Business School, studied the issue and developed a model that offers managers insight into how various hybrid governance structures work and can provide indirect inducements for tasks … [ Read more ]

Want to Really Know How a Stock is Doing? Don’t Just Look at the Company’s Bottom Line

Skittish investors will not be surprised to learn that the bottom line of a company’s income statement fails to tell the whole story. New research by Jan Barton, an associate professor of accounting at Emory University’s Goizueta Business School, suggests that subtotals near the center of the income statement, such as operating income, have a much stronger association with contemporaneous stock returns than do the … [ Read more ]

Examining the Costly Lessons from Business Failures

Plenty of lessons can be learned from the glut of businesses that have fallen under the swift sword of a merciless recession. Yet according to authors Paul B. Carroll and Chunka Mui, executives continue to make the same mistakes that defeated their predecessors. In Billion-Dollar Lessons: What You Can Learn from the Most Inexcusable Business Failures of the Last 25 Years, Carroll and Mui draw … [ Read more ]

The Art of Making Quality Decisions

Making quality decisions is an intricate tapestry of experience, inquiry, and judgment that converge to form solutions. According to Michael Sacks and Steve Walton, professors at Emory University’s Goizueta Business School, there are strategies that can be adopted to make the process more effective.

In the Mood: Exploring Managerial Creativity and Intuition as Sources of Competitive Advantage

Many factors drive a company’s performance, not the least of which are entrepreneurial creativity and managerial effectiveness. In two papers recently presented at the fifth annual Atlanta Competitive Advantage Conference (ACAC) at Emory University’s Goizueta Business School, U.S. and Australian faculty presented their research on the effects of group mood and managerial mental models on creative and structural dynamics, offering strategies for enhanced business success. … [ Read more ]

Cultivate Relationships to Make Your Network “Click”

In the book Click: Ten Truths for Building Extraordinary Relationships, author George C. Fraser says that to build successful business relationships and truly connect or “click” with professional associates, executives need to communicate with passion, build on personal and volunteer ties, and align with individuals whom they admire. Recently, Fraser spoke with Knowledge@Emory about connecting with others, the trials of prejudging, and what to do … [ Read more ]

George C. Fraser

What do very successful people really know about this relationship thing that less than successful people don’t know? That 85% of all the joy and satisfaction that you will ever achieve in life will come from your interactions with people and not from your money. We need to spend more time working on, developing, cultivating, and nurturing our relationships.

Navigating the Risks and Challenges of Offshoring

For American companies, sending work overseas has been a hit or miss proposition. The winners cite the cost savings and expertise garnered abroad. However, for the losers, offshore projects gone awry can result in lost intellectual property and/or disgruntled customers. With the rate of offshoring on the rise, supply chain experts at Emory University’s Goizueta Business School and other Atlanta-area outsourcing experts say for companies … [ Read more ]

The “Marketnomics” Difference: A Handy Tool for Maximizing Product Value

Today, the product choices available to consumers are more numerous than ever, and competition for customers is downright fierce. In this environment it is extremely difficult for products to standout. So, what can a company do to enhance the competitiveness of its products?

One thing is certain: relying on old methods for maximizing a product’s competitiveness is no longer sufficient. The key to offering highly competitive … [ Read more ]

New Model for Predicting the Trajectory of New and Existing Products

When it comes to analyzing and predicting the market penetration of new products, the Bass model has long been considered the standard benchmark. New research by Ashish Sood, an assistant professor of marketing at Emory University’s Goizueta Business School, and coauthors addresses a fundamental concern of managers everywhere: how fast consumers will adopt the new products that companies introduce. In their paper, “Functional Regression: A … [ Read more ]

Is There Room for Emotions in the Workplace?

Professional women face a common double standard: how the display of emotion can be perceived as an indicator of the incapacity for leadership; don’t show emotion and be rejected as unfeminine. Communication and organization experts at Emory University and its Goizueta Business School explore the role of women and emotion in the workplace and note that for future generations, many of the stereotypes may no … [ Read more ]

Charles F. Goetz

Successful entrepreneurs frequently are not experts in any one thing, but they are capable of being the chief, chef and bottle washer all in one.

Five Triggers to Watch For When Managing Virtual Teams

In a new paper, “Vital Signs for Virtual Teams: An Empirically Developed Five-Trigger Model of Leader Interventions,” Dominic M. Thomas reveals five triggers or indicators that virtual team leaders need to identify when monitoring team interaction and intervening to improve it. Among them, internal interference, such as team size and team-member cultural differences; information and communications technology (ICT) inadequacy, including reliability/availability issues; and dealing with … [ Read more ]

Outsourcing Your Creative Work? Overlooking Copyright Issues Can Cause Legal Woes

Corporations today deal with an incredible number of contractual relationships. However, copyright issues and the assignment of rights are often neglected when using outside firms to create graphic design work, advertising, or to handle web development. While many top level executives understand the value of the intellectual property and copyrightable material they may create – and they work furiously to protect it – these same … [ Read more ]

Is Small Business the Future of America?

Think Small. This slogan launched the Volkswagen Beetle back when Americans drove tanks with fins and it might well be the slogan of small business today. Small businesses often look a bit insignificant next to the Hummers of the Fortune 500, but like the Beetle, small business actually has economics on its side: it’s the bugs of the business world that are creating the most … [ Read more ]

Where’s the Value? When Suppliers and Customers View Solutions Differently

According to researchers at Emory University’s Goizueta Business School, providing solutions and meeting customer needs may not always be congruous. In their new paper entitled, Rethinking Customer Solutions: From Product Bundles to Relational Processes, marketers Sundar Bharadwaj, Ajay Kohli, and Goizueta doctoral graduate Kapil Tuli, examine the disconnect between how suppliers and customers view a solution. This difference can impact how suppliers sell, develop, and … [ Read more ]

Richard Makadok

Over the past few decades, many companies have become obsessed with benchmarking-comparing their performance with rivals on industry-wide standard metrics. But benchmarking pulls companies in exactly the wrong direction, because it leaves them looking more similar to their rivals, rather than more different.

Jagdish Sheth

In the early 1900s, Fredrick Taylor applied a scientific method to the management of workers in an effort to improve productivity. Known today as Theory X, its recommendations included a division of labor, similar to that used by Henry Ford in his assembly lines that separated tasks into discrete activities that could be handled by appropriately trained individuals and teams.

But Taylor’s approach, which was … [ Read more ]

Why Do Some International Markets Quickly Embrace New Products While Others Don’t?

In new research, Stefan Stremersch and a colleague explore the pattern of product growth after the takeoff point to determine if growth differs across countries, whether such differences can be explained by culture or economics and the implications of these results on new product strategy. The paper entitled, “Understanding and Managing International Growth of New Products,” was recently published in the International Journal of Research … [ Read more ]

Embracing the Strategic Tool That is Game Theory

The 2005 Nobel Prize for Economics went to two researchers who advanced the science of game theory. Defined as “optimal decision-making in the presence of others with different objectives,” game theory as a strategic tool is used in business as well as a required element for MBA students. Professors at Goizueta discuss the theory and explain why its applications in business are worth a second … [ Read more ]