The Introvert’s Ultimate Guide to Networking

Don’t let your naturally quiet nature stop you from enjoying the benefits of networking. These tips will soon have you mingling like a pro.

The Communication Strategy Sure to Inspire Employees

Improve the way you communicate with your employees and create a motivating vision by tapping into your company’s past, present and future.

Get It Right: Pricing Strategies That Work

If you’re not exactly sure which pricing strategy will work for your business, these 6 steps can help you successfully set your company’s prices.

Lee Iacocca

Start with good people, lay out the rules, communicate with your employees, motivate them and reward them. If you do all those things effectively, you can’t miss.

6 Ways Successful Businesspeople Stay on the Cutting Edge

Too busy to keep up on changes and current trends in your field? These 6 experts offer smart advice you can quickly implement, even with your busy schedule.

The 10 Best Interview Questions That Find Great Talent

Prospective employees prepare canned responses to the questions they think you’ll ask. Their goal is to make themselves look good—to amplify their strengths and minimize their weaknesses. Your goal should be to set up a discussion that reveals patterns in their behavior and predicts how they’ll fare in your company. Past behavior predicts future behavior, so make it your goal to collect some honest, thoughtful … [ Read more ]

Think Fast: 10 Ways To Be Prepared For Any Question

The next time someone asks you a question that throws you for a loop, use one of these 10 strategies to help you think on your feet.

10 Things Your Employees Are Dying to Tell You

Every small-business owner needs to realize that it’s normal for employees to keep things from them. What separates a mediocre leader from a great leader is how you handle them. Here are 10 things your employees will never (ever) tell you, and what to do about them.

101 Ways to Reward Employees (Without Giving Them Cash)

When it comes to rewarding your employees, cash is king—but only for a few hours. Money is not a long-term motivator. Sure, employees love a check—who doesn’t?—but finding ways to engage with them rather than pay them off will result in more loyal, harder working employees.

Here are 101 ways to say, “I appreciate you and all your hard work,” without breaking your budget.

7 Ways to Dramatically Improve Your Hiring

Hiring mistakes can be avoided. Use these seven tips to improve your hiring through discipline and consistency.

How to Build a 5-Year Financial Model

Every financial model has several parts that need to be put together. It also requires many assumptions, which act as the glue holding the parts together. The model allows us to contemplate what the future of our business will look like, a projection of what might be. Every financial plan needs, at a minimum, the following components, or worksheets:
– Marketing
– Sales
– Cost of Goods Sold … [ Read more ]

8 Essential Tips for Busy Entrepreneurs

As a serial entrepreneur, I know running a small business is hard work, but there are lots of things you can do to make your life a little easier and increase your chances of success. Here are eight that have helped me, and will help you, too.

Do NOT Follow Your Passion

For decades we’ve been told to “follow your passion” to “find the career meant for you.” “Do what you love and the money will follow.” Such clichés have become a staple of commencement speeches, such as Steve Jobs’ famed 2005 address at Stanford in which he said: “There is no reason not to follow your heart.”

But what if the evidence showed that this advice will … [ Read more ]

The Key to Welcoming New Hires

What goes on during the first several days of employment leaves a powerful impression. Here are some helpful ways to introduce and/or reinforce a terrific culture to those just coming on board.

How to Identify Your Most Valuable Customers

Not all customers are “created equal” and should not be treated the same. The key is to focus a company’s service efforts on the customers who add the most long-term value to the business. To identify who those customers are, you need to evaluate their value in seven key areas:

How to Develop an Internal Mentoring Program

Take a moment to think about your employees. Most likely, you have a few top performers and a few who are showing potential. Wouldn’t it be great if the “potentials” catapulted to the top and your company experienced a sales boost as a result? This is possible with the help of an effective, internal mentoring program.

A Recruiter’s Tips for Finding Top Talent

Bradford Smart, president of recruiting firm Smart & Associates, says that only 25 percent of hires are considered top performers, but business owners can increase that number to 90 percent by following his formula. Here a few of his tips on hiring.

A Personality Test for Entrepreneurs

Do you have what it takes to become the next Howard Schultz or Mark Zuckerberg? A new book may not only help you answer that question, but also surprise you with new-found self-awareness.

The Essential Onboarding Checklist

Congratulations, you just signed the paperwork for your newest employee—an indication that your business is growing. Now it is time to focus your efforts on effectively onboarding this person and making them feel like a member of your workplace family. Check the following steps off your list to ensure guaranteed success.

4 Easy Ways to Segment Your E-mail Marketing List

You’ve got a list of e-mail addresses and it’s growing and growing. Great! But you also know that sending everyone on your list the exact same message may not be the most efficient marketing strategy. The last thing you want is to drive a recipient to click on the dreaded “unsubscribe” link due to a lack of interest.

An effective e-mail marketing campaign is all about … [ Read more ]