1297 Posts found for Source: strategy+business

Shelly Palmer, one of the world’s leading digital-technology commentators, talks about the evolution of the entertainment and media industry.

Content: Thought Leader | Authors: Art Kleiner, Deborah Bothun, Shelly Palmer | Source: strategy+business | Subject: Trends / Analysis

Ten years after the first stirrings of the global financial crisis of 2007–09, economic historians are trying desperately to understand what has gone wrong. With remarkable frequency, writers and thinkers orient themselves and their stories around World War II, which seems entirely appropriate: What’s happening in the global economy and in politics certainly may feel like an unraveling of the postwar institutions and order. But … [ Read more ]

Content: Article | Author: Ryan Avent | Source: strategy+business | Subjects: Economics, History

Stop telling people to give feedback as a practice, and instead, encourage their employees to learn to ask for feedback. When a person asks for feedback, he or she is much less anxious about receiving it, and the giver feels less anxious too. If employees are encouraged and trained to ask for feedback regularly, they will get it when they need it, and they will … [ Read more ]

Content: Quotation | Authors: Beth Jones, David Rock | Source: strategy+business | Subjects: Human Resources, Management, Organizational Behavior, Personal Development

At its core, there are two basic problems with performance management. First, labeling people with any form of numerical rating or ranking automatically generates an overwhelming “fight or flight” response that impairs good judgment. It primes people for rapid reaction and aggressive movement. This naturally leads to highly charged, emotionally challenging conversations. Moreover, at least half of all employees will receive a B or C … [ Read more ]

Content: Quotation | Authors: Beth Jones, David Rock | Source: strategy+business | Subjects: Human Resources, Management

Principles, unlike rules, give people something unshakable to hold onto yet also the freedom to take independent decisions and actions to move toward a shared objective. Principles are directional, whereas rules are directive.

Content: Quotation | Author: Eric McNulty | Source: strategy+business | Subjects: Leadership, Management, Organizational Behavior

Make a commitment to the function that knows your company best.

Content: Article | Authors: Andy Ruggles, Mark Schofield, Michael Shehab | Source: strategy+business | Subjects: Accounting, Finance, Taxation

Think of your workplace like a chessboard: Everybody has a role to play, and you can’t win a game with only knights. It’s healthy to have a mix of personality types. And one of those types is a team member who raises her hand, asks tough questions, and sparks productive debate.

Some people are naturally good at creating friction — they’re agitators, instigators, disruptors, and downright … [ Read more ]

Content: Quotation | Author: David Clarke | Source: strategy+business | Subjects: Human Resources, Management, Organizational Behavior

When talented people from diverse backgrounds fail to rise in a company, there are three powerful solutions: having more inclusive team leaders, more diversity among the top leadership, and better sponsorship practices.

Content: Article | Authors: Laura Sherbin, Ripa Rashid, Sylvia Ann Hewlett | Source: strategy+business | Subjects: Human Resources, Organizational Behavior, Women in Business

The law professor who brought behavioral science into public policy believes that with a little intervention, we can all have the freedom to choose wisely.

Content: Article | Authors: Cass R. Sunstein, Sally Helgesen | Source: strategy+business | Subjects: Customer Related, Economics, Marketing / Sales, Organizational Behavior

Today’s economic and political upheavals reflect an ongoing misalignment between business and economies (on the one hand) and acceptable societal outcomes (on the other). There is still time to adjust, if we are willing to reexamine some long-held assumptions.

Content: Article | Authors: Blair Sheppard, Colm Kelly | Source: strategy+business | Subjects: Capitalism, Economics, History

The service sector needs to break away from old manufacturing-oriented habits and build great consumer experiences into every facet of its business model.

Content: Article | Authors: Patricia O’Connell, Thomas A. Stewart | Source: strategy+business | Subjects: Customer Related, Marketing / Sales

Having a consistent strategy may not seem like a differentiator. But having consulted with about 500 companies worldwide over the last 30 years, I have, time and again, heard employees complain that their company subscribes to the “flavor of the month” approach, constantly switching direction. Frequent changes in strategy breed both cynicism and a lack of confidence among employees. A clearly articulated, consistent strategy […] … [ Read more ]

Content: Quotation | Author: John Izzo | Source: strategy+business | Subject: Strategy

We have developed a framework for teaching executives about the importance of temporal perception in management. We’ve identified four temporal leadership types, depicting the degree to which a leader is high or low on both the preference for timeliness (the time urgency measure) and the preference for social synchrony. It also describes how important adhering to self-pacing versus group pacing is considered by different types … [ Read more ]

Content: Article | Authors: Sally Blount, Sophie Leroy | Source: strategy+business | Subjects: Leadership, Management, Organizational Behavior

Ten principles are at the heart of any effective customer strategy. These principles are universally applicable, regardless of what industry a company operates in, whether it focuses on a business or consumer clientele, where it does business, or what products and services it offers.

Content: Article | Authors: Louis Bouquet, Thomas Ripsam | Source: strategy+business | Subject: Customer Related

When a board of directors announces the departure of a CEO and the hiring of an executive search firm to identify a successor, the board members are also announcing that they have failed at succession planning.

Content: Quotation | Authors: Gary L. Neilson, Ken Favaro, Per-Ola Karlsson | Source: strategy+business | Subject: Corporate Governance

It’s been a tumultuous 10 years. And the period has produced a bumper crop of excellent economics books by academics, journalists, and practitioners who have attempted to grapple with the extraordinary macroeconomic disaster. They have examined why it happened, how to fix it, what it means, and how to avoid a recurrence of anything even remotely as hellish.

But we may have arrived at a crossroads. … [ Read more ]

Content: Article | Author: J. Bradford DeLong | Source: strategy+business | Subjects: Economics, History

Being agile depends on developing two key attributes: strategic responsiveness and organizational flexibility. These two qualities are mutually reinforcing but are developed in different ways, and it is easy for a company to possess one without the other. But until you explicitly develop proficiency in both, you won’t have the agility you need.

Content: Quotation | Authors: Antonia Cusumano, Kayvan Shahabi, Sid Sohonie | Source: strategy+business | Subjects: Management, Organizational Behavior

In the office or in a lecture hall, women are no less capable than men, biologically and intellectually. Yet gender disparity, equal pay, and other gender issues persist. Why? Even with programs that seek to create gender equality becoming increasingly common, men and women are working on an uneven playing field. Here are five ways the work environment is unfair, and what women — and … [ Read more ]

Content: Article | Authors: Deborah Khan, Lisa Unwin | Source: strategy+business | Subject: Women in Business

In order to build engagement and loyalty in a climate of intense competition and distraction, companies have to understand their customers, viewers, and readers as fans.

Content: Article | Author: Erin Reilly | Source: strategy+business | Subjects: Customer Related, Marketing / Sales

New products and services can enter your market from other directions, each distinct in terms of how, where, and when it affects your business. These are market dislocations — radical breakaways from the existing market that occur when a company introduces a business model or a product that sits apart from those of competitors.

Clearly, not all upstart threats are alike — and misdiagnosing your new … [ Read more ]

Content: Article | Author: Alexander Kandybin | Source: strategy+business | Subjects: Innovation, Strategy