Michael Pennisi

All leaders cast a shadow. It’s really easy to be a star when times are good. But when things are difficult, and particularly during times of great change, you learn what leaders are made of. People want confidence that you know where this is going. Then they’ll follow you.

Jim Clifton

Most well-meaning people are wrong about where startups come from. They believe startups come from innovation. But we found that startups come from what we call the “builder” quality: the entrepreneurial personality that leads people to start new ventures and bring them to success.

Deniz Caglar, John Ranke

Although executives intuitively know that taxes are important to the company’s ultimate profitability (and income available to shareholders), they don’t often evaluate these costs as part of the restructuring effort. Rather, they treat taxes as a cost of compliance, after the major decisions are made. Consequently, they are likely either to create tax inefficiencies or to miss opportunities to put their companies in a better … [ Read more ]

Sally Helgesen, Marshall Goldsmith

Trying to master every detail of your job in order to become an expert is a great strategy for keeping the job you have. But if your goal is to move to a higher level, your expertise is probably not going to get you there. In fact, such mastery often serves to trap you in your current role. […] Of course, we’re not advocating sloppy … [ Read more ]

Sally Helgesen, Marshall Goldsmith

People buy what you’re selling because they like and trust you, and because they believe that what you offer may have value for them. Why do they believe this? Because you so obviously do. Mesmerizing belief in the product is the secret of every great salesperson.

John K. Coyle

All of us — individuals, teams, and organizations — have weaknesses. These are not skill gaps; those can be corrected with learning. Weaknesses are inherent deficiencies of talent or capability that do not change even after aggressive efforts to improve them. Pride and our ingrained work ethic may cause us to deny our weaknesses, but acceptance is the first step toward designing for strength.

[…] … [ Read more ]

Taya Cohen

Moral character is a broad dimension of personality that captures a person’s tendency to think, feel, and behave in ethical ways. It subsumes a number of more specific traits. For example, guilt proneness is an important moral character trait. People who have high levels of guilt proneness have a strong conscience — they feel guilty when they make mistakes or let others down. Moreover, they … [ Read more ]

Freek Vermeulen

Stopping doing certain things is a different route to innovation.

Freek Vermeulen

Benchmarking is by definition where companies look at the best-performing companies in their industry. What companies don’t look at is the bottom-performing ones. Companies therefore are inclined to imitate the practice and strategies of the top 10 performing companies — whichever they pick in the benchmarking exercise. But of course different strategies and practices are often associated with different risks. Some strategies may, on average, … [ Read more ]

Freek Vermeulen

Lots of companies talk about agility and flexibility and change. I have some doubt about the importance of those attributes. There are still many relatively stable and homogeneous industries around. But also, understanding the need for change on an abstract level is different from understanding a specific case: saying, “Hey, this process, why are we doing it this way?” There’s a gap between having an … [ Read more ]

Strategy Talk: What’s the Right Mix of Organic Growth and Acquisitions?

If your team is debating the right mix of organic growth and acquisitions, don’t start by asking, What’s the right mix of growing organically and by acquisition? Instead, have your team focus on three different questions: How can we stretch the definition of our target customer, add to our value proposition, and commercialize our best capabilities in new ways? You and your colleagues have to … [ Read more ]

Aaron Gilcreast and Larry Jones

You can sometimes develop discrete measurements of what a company’s intrinsic value might be under different operators by conducting due diligence for a merger or acquisition. But even in the absence of a potential transaction, you should still assess the hypothetical intrinsic value of your businesses if they were operated by someone else. This can help you establish strategies that maximize value. If one of … [ Read more ]

Aaron Gilcreast and Larry Jones

Total shareholder return is typically analyzed as the sum of price appreciation and dividend payouts over a given time period. But this analysis is problematic, because both of these component metrics represent the allocation, not the source, of created business value. They don’t explain what created the value that drove the share price higher or generated the cash needed to pay a dividend.

The actual drivers … [ Read more ]

Aaron Gilcreast and Larry Jones

Intrinsic value is a forward-looking measure of the fundamental worth of a business. Defined as the present value of future cash flows generated by assets, it is a truer reflection than shareholder returns of the value of your strategies and your ability to execute them. When you use intrinsic value instead of TSR to guide decision making, you are less likely to worry about the … [ Read more ]

Aaron Gilcreast and Larry Jones

Share price matters, as do your shareholders. But your share price is, by its nature, an output: a complex, rolled-up reflection of company performance, conjecture, fickle asset-class preferences, risk appetite, ownership mix, supply–demand equilibriums, and fluid expectations held by millions of shareholders who can change their minds in a millisecond. Good luck trying to manage that.

Moreover, your share price is subject to a more fundamental … [ Read more ]

Ryan Patrick Hanley

We should fear … “men of system,” as [Adam Smith] calls them, who insist they have all the answers and are ready to run roughshod over the self-interests of the other individuals in a company — or in society.

If Cash Is King, Why Doesn’t It Rule?

With tax rules changing and interest rates set to rise globally, companies need to organize their operations around a new value equation.

How Fearless Organizations Succeed

Amy Edmondson describes three steps leaders can take to create psychological safety, the prerequisite for greater innovation and growth.

The Bionic Company

Businesses need to develop their behavior, cognitive, and network capital so they can create and capture value that competitors can’t erode.

When Cultural Values Lead to Groupthink, the Company Loses

As a business shapes its public reputation, hidden conflicts can undermine its effectiveness.