The Four X Factors of Exceptional Leaders

Understanding what differentiates a great leader from a good leader will help companies make the right choices for the top jobs.

How to Build a Stronger Economy

Jim Clifton, chief executive of Gallup Inc., has a robust theory about entrepreneurialism and economic recovery.

How Women Can Succeed by Rethinking Old Habits

Everyone has self-limiting behaviors; this is simply part of being human. But our combined six decades of professional experience coaching and working with women in virtually every sector have taught us that even women at the highest levels can undermine themselves with specific self-sabotaging behaviors that are different from those that most frequently undermine men.

Expertise, connections, and personal authority are all non-positional kinds of power … [ Read more ]

How Your Hiring Process Could Predict Unethical Behavior

Carnegie Mellon professor Taya Cohen explains the connection between moral character and workplace performance

The Leadership Maker Movement

Rarely a day goes by without news about the maker movement — the DIY culture of hackers and traditional crafters that, with advances in 3D printing, is producing a dizzying range of items. An analogous revolution is also underway in how we adapt organizations for the fast-changing contexts in which they must operate. I call it the leadership maker movement.

After observing companies and speaking with … [ Read more ]

The Real Value of Your Company

When your company establishes a credible long-term strategy — including a way to play in the market and the capabilities to deliver — it sets up a high level of certainty. In valuation terms, your market value (your shareholders’ expectations) will more closely reflect your intrinsic value (the profits you consistently create). This is a tremendous source of strength, but it also triggers the paradox … [ Read more ]

Duff McDonald

Each year, scores of management books claim significant new scientific findings in the pursuit of an unchanging goal: how to perform better, both individually and in groups. But most of those so-called findings are neither scientific nor new. The majority of management writers simply offer up freshly tossed word salads in hopes of coining that year’s business buzzword.

How to Banish Bad Habits from Your Company

Freek Vermeulen explains why unhelpful practices go unnoticed and suggests how rooting them out can help innovation.

Sally Helgesen

The design of defaults is thus of great importance. And that importance is only magnified by the flawed nature of human decision making. Although lawmakers, economists, and providers of healthcare and social services used to assume that people based decisions on their own rational self-interest, seven decades of behavioral data have demonstrated that this is rarely true. In reality, people are influenced by random factors … [ Read more ]

Jeremy Rifkin

Aggregate efficiency is the ratio of potential work to the actual useful work that gets embedded into a product or service. The higher the aggregate efficiency of a good or service, the less waste is produced in every single conversion in its journey across the value chain.

[…]

Traditional economics says you increase productivity by investing more capital in better machines and by providing better-performing workers, all … [ Read more ]

Jeremy Rifkin

Let’s step back for a moment and consider how the great economic transformations in history occur. There have been a number of them in world history, and they all have a common denominator. At a single historic moment, the same three defining technologies emerge and converge to create a new general-purpose technology infrastructure. They fundamentally change the way society manages, powers, and moves economic activity. … [ Read more ]

How to Find and Engage Authentic Informal Leaders

Authentic informal leaders (AILs) are not people in your organization who have been endowed with formal authority by title or by memo. Rather, they possess and exhibit certain leadership strengths such as the ability to do something important well and showing others how to do it (exemplars), or they demonstrate the skill of connecting people across the organization (networkers). Some AILs influence behavior by being … [ Read more ]

Otto Scharmer

One of the main problems of leadership, particularly in the United States, is that it’s seen as an attribute of individuals. It should be seen as the capacity of a system to sense and actualize emerging future possibilities.

Colm Kelly, Blair Sheppard

A healthy economy needs a healthy society, just as a healthy society needs a healthy economy. This is one of the defining lessons of the period since the end of World War II. It has long served business and policymakers well to create the conditions for this commonality of interest. Now is the time for the system to be realigned, once again as throughout human … [ Read more ]

Colm Kelly, Blair Sheppard

Financial performance is an essential element underpinning any market economy, but it cannot be the only measure of performance or success in a globalized economy. Other, broader measures, reflecting target outcomes in societal terms, must also be considered. We need to focus on managing the duality of GDP growth (at a national level) and shareholder returns (at a firm level) along with meeting a broader … [ Read more ]

Colm Kelly, Blair Sheppard

Since Alexis de Tocqueville published Democracy in America in 1835, economic success has been presumed to be linked to social progress. The shareholder–owner lived in the same town, went to the same market, and attended the same place of worship as the rest of the citizenry. Business success was intrinsically linked to the success of the community or society within which it operated. This linkage … [ Read more ]

Make Your Company’s Culture Go Viral

One of the fundamental tenets of evolving organizational culture is to focus on those “critical few” behaviors, or patterns of acting that are tangible, observable, repeatable, and measurable, and will help an organization to achieve its strategic and operational objectives. In an earlier article, I described how to identify and select the critical few behaviors in your organization that will drive change and evolve culture. … [ Read more ]

Elizabeth Doty

Rather than assuming critical thinkers are resisters, we would do better to treat them as guardians. Guardians see what needs to be protected, and the trust that can be destroyed by a broken promise or a shortcut. Who else will ask the hard questions? Guardians keep us honest in the face of self-delusion or blind spots. […] When you approach guardians as responsible, thinking adults … [ Read more ]

Getting to the Critical Few Behaviors That Can Drive Cultural Change

Focusing on a “critical few” behaviors is one of the fundamental tenets of working effectively with organizational culture. Sometimes called keystone behaviors, these are patterns of acting that are tangible, repeatable, observable, and measurable, and will contribute to achieving an organization’s strategic and operational objectives. The behaviors are critical because they will have a significant impact on business performance when exhibited by large numbers of people; … [ Read more ]

Shelly Palmer

We’ve found that few enterprises fully recognize the value of data, data governance, and data hygiene. Data is cash, and it should be treated like cash. You need a data P&L.

There are really three kinds of data. First-party data is your own company’s asset, which you are directly responsible for collecting. It may be from cookies, email subscriptions, orders, or sales receipts. Or it may … [ Read more ]