Thomas Davenport

Let’s face it: The world is a hierarchical place. Some people have more power than others, and they don’t want their judgments questioned by lower-level individuals who happen to own a keyboard. Some people know more than others. Some people are better writers than others. Even when we allow people to freely express their online opinions, some opinions end up being more important than others. We can wish that power and capability were more evenly distributed, but a set of technologies isn’t going to make it so.

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