Outsourcing has long been the subject of management studies. Though the issue has been analysed from multiple perspectives, a unified, coherent view of outsourcing is still lacking. In this Working Paper, Professors Dalsace and Cool, along with Nicola Dragonetti, identify the major rationales for outsourcing and test these against data for French small and medium-sized enterprises. Their results are surprising and have important implications for firms.
Content: Article
Authors: Frédéric Dalsace, Karel Cool, Nicola C. Dragonetti
Source: INSEAD Knowledge
Subjects: Management, Outsourcing / BPO
Authors: Frédéric Dalsace, Karel Cool, Nicola C. Dragonetti
Source: INSEAD Knowledge
Subjects: Management, Outsourcing / BPO
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working paper title: A Comparative Test of the Efficiency, Focus and Learning Perspectives of Outsourcing