Survey Results: What Successful Transformations Share

When organizational transformations succeed, managers typically pay attention to “people issues,” especially fostering collaboration among leaders and employees and building capabilities.

Michael E. Raynor, Mumtaz Ahmed and Andrew D. Henderson

Because the prescriptions of most success studies lack an empirical foundation, they should not be treated as how-to manuals, but as a source of inspiration and fuel for introspection. In short, their value is not what you read in them, but what you read into them.

How did these researchers create such compelling narratives, then, if their samples are suspect? The human mind being what it … [ Read more ]

Where Have You Gone, Joe DiMaggio? Just What Is Really Great Business Performance

Are all the companies that supposedly go from good to great really that great after all? Or, are they merely one of a pack of pretty average performers? As these authors state, those really great companies may only be putatively great, successful but only in a middling sort of way. The authors studied the popular literature on “great” performing companies and came to their own, … [ Read more ]

Product Development Mastery: Achieving High Performance in Product Development through Superior Innovation and Execution

Some companies excel at generating ideas for new products. Other companies are good at rapidly bringing new products to market or staying within budget. However, only product development masters do all of these things well. Referring to new research, Accenture discusses product development mastery and the rewards that mastery often engenders.

Getting to Growth: The Organization as its Own Worst Enemy

Managers want to have their instincts validated before they act, such as waiting until all the data have been gathered before they launch a product. But relying on the tried and true doesn’t always serve managers well, especially when it comes to organic growth. The question of “Will it fly?” can be answered only by letting it fly – by launching the particular product and … [ Read more ]

Assessing Innovation Metrics: McKinsey Global Survey Results

A recent McKinsey Global Survey shows that companies are satisfied, overall, with their use of metrics to assess innovation portfolios – though many findings suggest that they shouldn’t be. The companies that get the highest returns from innovation do use metrics well; these organizations tend to assess innovation more comprehensively than the others.

Flaws in Strategic Decision Making: McKinsey Global Survey Results

Irrational thinking doesn’t just affect individual economic decisions; it affects corporate strategic planning as well. These results highlight the practices of companies that have made successful strategic decisions—and also reveal what the same companies have gotten wrong.

Michael E. Raynor, Mumtaz Ahmed and Andrew D. Henderson

Studying even the right tail of a distribution doesn’t tell you how to break free of the distribution. In short, if you want to use inferential methods to get outside the box, you have to look at someone who is outside the box!

To see the importance of this step in the analysis, ask yourself this question: If two firms in the same industry had differences … [ Read more ]

Zia Khan and Jon Katzenbach

Most organizations have discrete formal groups and processes that use different lenses for evaluating ideas: Marketing represents the customers, finance evaluates the economics, and engineering determines feasibility for launch. They answer the questions in series, and then “throw the problem over the wall” to the next team. They may not even be aware of one another’s findings.

The principles of focused accountability or clear decision rights … [ Read more ]

Netflix Presentation on Culture

Ever since Netflix’s awesome vacation policy was revealed to the public (basically, there is no policy, it’s take the time you think you need), the company’s work policies have been of interest to people. A new 128-page presentation called “Reference Guide on our Freedom & Responsibility Culture” was recently sent around the company, and then put on SlideShare, where the blog Hacking Netflix found it.

The … [ Read more ]

Examining the Costly Lessons from Business Failures

Plenty of lessons can be learned from the glut of businesses that have fallen under the swift sword of a merciless recession. Yet according to authors Paul B. Carroll and Chunka Mui, executives continue to make the same mistakes that defeated their predecessors. In Billion-Dollar Lessons: What You Can Learn from the Most Inexcusable Business Failures of the Last 25 Years, Carroll and Mui draw … [ Read more ]

Luck Inc.

The 7 secrets of really, really lucky companies.

Assessing Innovation Metrics

A recent McKinsey Global Survey shows that companies are satisfied, overall, with their use of metrics to assess innovation portfolios—though many findings suggest that they shouldn’t be. The companies that get the highest returns from innovation do use metrics well; these organizations tend to assess innovation more comprehensively than the others.

10 Tips for Building Brand Communities

In the days of old: circa 2007, social-media marketing meant monitoring the blogosphere and managing forums, but today marketers are jumping in by actively creating and managing brand communities. Dave Balter is the founder and CEO of BzzAgent, a word-of-mouth media network headquartered in Boston. His company recently launched BzzScapes, a network of brand-centric communities, created by advocates and dedicated to the collection and ranking … [ Read more ]

Why Multinationals Struggle to Manage Talent

A survey shows a strong correlation between financial performance and best practices for managing talent globally.

Frederick W. Gluck, Stephen P. Kaufman, and A. Steven Walleck

A minor but pervasive frustration that seems to be unique to management as a profession is the rapid obsolescence of its jargon. As soon as a new management concept emerges, it becomes popularized as a buzzword, generalized, overused, and misused until its underlying substance has been blunted past recognition.

The Economic Stimulus Package Inside Every Business

Harnessing your untapped potential can counteract the recession: 3 simple, low-cost actions to quickly boost revenue.

Bolster Revenue with Win/Loss Analysis

In today’s environment win/loss analysis is something any company can do to bolster revenue efforts; yet many companies fail to do this work. When done properly win/loss analysis provides clarity and insights into customers’ perceptions of your product, experience throughout the sales cycle, and expectations created by your company messaging. Institutionalizing win/loss analysis will create requirements to product development, feedback about messaging to … [ Read more ]

Back to Basics – Again

Five years ago, after the bursting of the previous stock market bubble, the Prism article “Back to Basics” took a close look at the rules of the game followed by companies that have achieved long-term success. In this article the authors take a second look at the companies they analyzed back then – and draw some fresh conclusions about how long-term commercial success is built. … [ Read more ]