Phil Rosenzweig

When we ask, “What works in all companies?” we’re looking for an absolute formula in a field — competition in a marketplace setting — that is inherently relative. The answer is, “There isn’t one formula.” If everybody in the industry follows the same prescription, they won’t all be successful. Once we accept this, we’re in the realm of making judgments under uncertainty that are different … [ Read more ]

Three Years After the Marriage

Most M&A experts and merger integration managers would agree that a successful outcome from any single merger or acquisition is far from certain. Studies repeatedly confirm that half of all business “marriages” fail. Yet when M&As work, they create significant value – as demonstrated by the 50 percent of corporate unions that succeed. The secret to their odds-beating success? Strong leadership combined with professional execution … [ Read more ]

Avoid Corporate Death: Nine Essential Elements Will Keep the Reaper From Your Company’s Door

“No company is created to fail. Yet the odds are stacked against corporations surviving more than a few decades. Many once-greats are dying a slow death, losing much of what made them superior. Others have expired quickly. And new research shows that many more are starting to atrophy as their leaders turn their focus to managing complexity–and away from leading for … [ Read more ]

Anatomy of a Healthy Corporation

Executives understand that it’s important to monitor and improve the long-term health of their companies, but rarely do. Here’s how they can practice what they preach.

Building a Better Board

Inc. magazine offers a list of suggestions for selecting, attracting, and running a good board of advisers.

The Power of the Prize

Lo and behold, contests actually work to spur innovation. So should we use them for everything?

Improving Strategic Planning: A McKinsey Survey

Executives say their companies could be a lot more effective at developing a strategy and implementing strategic plans, and they suggest some areas for improvement.

Heroic Checklist

Why you should learn to love checking boxes.

Jeffrey Liker

In Toyota’s view, you don’t have a problem without a standard. Someone might tell his or her boss, “We’re not meeting our delivery date” or “Our meetings are not happening on time.” And the boss would say, “What is the standard? What would be acceptable lateness?” or “Why is lateness a problem? What is the result of lateness?” As long as the standards are clear, … [ Read more ]

Taking Advantage of a Downturn

Call it a trial by fire, but a recession may in fact be good for your company.

Discovering the Soul of Service: The Nine Drivers of Sustainable Business Success

Leonard L. Berry examines some of America’s great service companies and finds “nine drivers of excellence” that are behind them all. Discovering the Soul of Service looks at 14 diverse businesses, including the St. Paul Saints minor-league baseball team, Dial-A-Mattress, Midwest Express Airlines, and two of the world’s fastest-growing service companies–Charles Schwab and Enterprise Rent-A-Car. “The lessons they teach are clear indeed,” writes Berry, a … [ Read more ]

The Elusive Goal of Corporate Outperformance

Few large global companies outperform their competitors on both revenue growth and profitability over a decade. Do those that do have anything else in common?

Editor’s Note: article available via BetterManagement.com, but requires free account…

The Purchasing Chessboard: Buying in a Seller’s Market

Consolidating supplier markets, rising energy prices and the growing demand for raw materials in emerging markets have fundamentally changed the purchasing framework. Suppliers are more powerful than ever, which means buyers must adjust quickly to a new playing field.

A.T. Kearney developed The Purchasing Chessboard — a compilation of insights and experience from thousands of purchasing projects performed worldwide—to help procurement professionals master the tools of … [ Read more ]

Developing a Roadmap for Hiring

Navigating the hiring process can be daunting for even the most seasoned managers, particularly if hiring is the not your primary responsibility. We have found, time and again, that the organizations who lead the most effective searches have a clearly defined and strategic process outlined before they even post the position. This is what we refer to as a Search Strategy, and this strategy … [ Read more ]

The Triple-A Supply Chain

The holy grails of supply chain management are high speed and low cost — or are they? Though necessary, they aren’t sufficient to give companies a sustainable competitive advantage over rivals. Here’s what else your company needs.

Best Practices for Employee Onboarding

In order to position a new hire for success, it is important that an organization prepares in advance and continues to support a new hire throughout the first several months (and beyond). This article explores some tried and true best practices for employee onboarding procedures.

Are Your Employees Truly Engaged?

Thousands of companies have jumped on the engagement bandwagon over the past decade. he core idea makes sense; that is, employees who enjoy their work and care about the company will be easier to retain, sell more products, work harder and even contribute more innovations to drive success.

In a competitive marketplace, there’s no shortage of CEOs who tout the quality of their workforce as a … [ Read more ]

Deep Smarts

It takes years for your company’s best people to acquire their expertise — but only seconds for them to leave. And when they go, they take their deep smarts — or intuition — with them. Here’s how to make sure you keep wisdom in-house.

What witch doctors?

Maybe management theory is not hocus pocus after all.