The Breakthrough Company: How Everyday Companies Become Extraordinary Performers

The vast majority of small businesses stay small – and not by choice. Only the most savvy and persistent – a tiny one tenth of one percent – break through to annual sales above $250 million. In The Breakthrough Company, Keith McFarland pinpoints how everyday companies become extraordinary, showing that luck is a negligible factor. Rather, breakthrough success turns out to be associated with a … [ Read more ]

Embracing Commitment and Performance: CEOs and Practices Used to Manage Paradox

“We tend to assume that great leaders must make difficult choices between two or more conflicting outcomes. In an interview study with 26 CEOs of top American and European companies (incl. IKEA, Campbell Soups, Nokia, H&M), we find that instead of choosing between conflicting outcomes such as long-term strategy or short-term performance drivers, top tier managers argue that their role is to embrace such paradoxes … [ Read more ]

Is the Tipping Point Toast?

Marketers spend a billion dollars a year targeting influentials. Duncan Watts says they’re wasting their money.

Getabstract.com: Unstoppable

Here is a summary of the concluding volume in Chris Zook’s trilogy on the business core. The previous two books focused on supporting, exploiting and expanding your core business, whereas this book shows you what to do when your position in the marketplace is under threat. Zook points out the dangers of defending your core until your company dies, or of jumping to the next … [ Read more ]

Talent Management: Building and Sustaining a Strong Talent Pipeline

Best practices only work in a given context, says Günter Stahl, INSEAD Associate Professor of Organisational Behaviour. “So what works for one company may not work for another.”

That’s one of the key findings of The Global Human Resource Research Alliance, a study of best practices in talent management on which Stahl was a lead researcher. It investigated the processes and practices of 37 multinational companies, … [ Read more ]

Talent: Leveraging Your Most Important Competitive Asset

In the global competition for talent, some companies may view the endgame as a matter of adding the right individuals. But the key to winning on talent is multiplication, not addition. Companies that build this critical capability will generate superior effort, creativity and results from their workforces.

Getting to Win-Win: How Toyota Creates and Sustains Best-Practice Supplier Relationships

Across the automotive industry and around the globe, Toyota ranks as suppliers’ preferred OEM-the one with which they would most like to do more business. Yet Toyota is also known to be extremely demanding of its suppliers and rigorous in its insistence on openness and highly disciplined processes. The authors outline the principles and practices that Toyota employs to win its suppliers’ extraordinary performance-and loyalty. … [ Read more ]

The Halo Effect, and Other Managerial Delusions

Companies cannot achieve superior and lasting business performance simply by following a specific set of steps.

17 New Rules for Successful E-Commerce Websites

Rand Fishkin has been doing an inordinate amount of online shopping recently and feels uniquely qualified to share a few e-commerce site design tips – 17 tips, actually.

Best Practices in Creating a Strategic Finance Function

According to the results of a recent APQC study, finance organizations, no matter what their size, are still spending almost two-thirds of their time on transaction processing, to the detriment of more strategic functions such as decision support and management. The study concluded, in part, that the respondents who are able to spend the most time in these critical areas are able to do so … [ Read more ]

Best practices in Corporate Social Responsibility

Incorporating corporate social responsibility into all strategic decisions is, arguably, one of the most difficult challenges a manager faces. Professor Tima Bansal discusses a research project that investigated how Canadian businesses manage that challenge.

Execution is Everything: The Keys to Offshore Success

Companies continue to aggressively pursue offshoring, even in the face of negative onshore media attention. Why? Because offshoring offers potentially great rewards: It helps companies compete in a global age, creates value for their shareholders, and improves their operational performance.

Upfront: Focus on Control, Cost Management Falls Short

Companies that focus on planning, budgeting and forecasting perform better than those that emphasize control and cost accounting and management, says this survey.

Why Companies Fail

Every corporate disaster has its own awful story — yet most debacles are the result of managers making one (or more) of six big mistakes.

Guarantees Deliver Customers

An “extraordinary guarantee” – a radical departure from a typical low-octane guarantee-has proven to be a powerful catalyst for galvanizing an organization to eliminate the causes of customer dissatisfaction in every part of its business.

Unknown

Benchmarking is very popular today — but companies benchmark the wrong thing. They benchmark what other companies do, when they should be benchmarking how those companies think.

Using Enterprise Systems to Gain Uncommon Competitive Advantage

There’s no longer any real argument about whether enterprise systems add value. The eye-opener now is just how far those systems can catapult companies ahead of their competitors by giving them the distinctive capabilities that drive high performance.

CABs and TABs: Market Research Vehicles Ideal for Every CEO

The competitive environment makes market and customer intelligence extremely critical for any company. Yet many small to medium sized companies cannot afford to regularly conduct primary market research, and while secondary research can be helpful it isn’t always on the topics the C-Suite are grappling with. What can a CEO or a company’s leadership team do to affordably keep a pulse on the market and … [ Read more ]

7 Steps to Optimize A/R Management

Solid receivables management can result in a big payoff. Follow these seven steps to optimize accounts receivable management, reduce days sales outstanding, and create immediate and long-lasting value.