Hypergrowth and The Law of Startup Physics

Khalid Halim notices patterns in startups that how companies scale and break matches military groupings. In this exclusive interview, he pulls at the strings of this scaling-and-breaking phenomenon to articulate what he calls the law of startup physics. He explains how companies and people grow at different rates — and what this tension means for how both will break while scaling. Halim shares how he’s … [ Read more ]

Carly Guthrie

Employers often forget that looking for a job is an exhausting process, and people only consider that route if they’re truly not content where they are. If you’re really happy at work, you’re not interested in going down that road. You want to go home. You want to have dinner with your friends. You don’t want to figure out how to arrange your work schedule … [ Read more ]

Carly Guthrie

When you tell an employer you’re leaving, you’re saying, “I’m unhappy. You may be able to buy me for another six months, but mostly, it’s the end of the chapter.”

Carly Guthrie

If we’re doing our job as leaders, a performance review should only be two columns: Column A is what you do great and Column B is what you do not-so-great. Now, here’s how we move things from Column B to Column A.

Linking Talent to Value

Getting the best people into the most important roles does not happen by chance; it requires a disciplined look at where the organization really creates value and how top talent contributes.

Scott Keller, Mary Meaney

Michael Lewis’s book Moneyball pits the collective old-time wisdom of baseball players, managers, coaches, scouts, and front offices against rigorous statistical analysis in determining which players to recruit. Analysis wins, changing the game forever. Could the same be true for recruiting top talent?

When the National Bureau of Economic Research looked into this, it pitted humans against computers for more than 300,000 hires in high-turnover jobs … [ Read more ]

The Fairness Factor in Performance Management

Many systems are under stress because employees harbor doubts that the core elements are equitable. A few practical steps can change that.

3 Biases That Hijack Performance Reviews, and How to Address Them

When we talk about bias, we often tie it to acts of discrimination or prejudice. But according to cognitive science, everybody, by virtue of having a brain that’s constantly seeking efficiency, is biased in some way — and not all biases make us actively malicious.

The key is how we manage our biases.

While biases can affect any of an organization’s talent decisions, they can be especially … [ Read more ]

Take 5: How to Motivate Employees

Research sheds light on which employee incentives work best.

Assembling an Executive Leadership Team is Daunting — Let Thumbtack’s CEO Help

For the first-time and early-stage founder out there, it can be daunting to recruit and hire executives — especially when you don’t have enough knowledge to test them for skill in their area of expertise. In this exclusive interview, Marco Zappacosta shares his four-step process for identifying and vetting his leadership team. From job descriptions to interview questions to references, Zappacosta shares his approach to … [ Read more ]

David Loftesness

Empathy isn’t natural for everyone, but I have a way I like to test for it. I ask people to recount a conflict on the job. Then I ask them to describe what was going on inside the other person’s head. If they can explain why the other person wanted them to do something, that’s the sign of empathy — and a manager.

Becoming Irresistible: A New Model for Employee Engagement

The employee-work contract has changed, compelling business leaders to build organizations that engage employees as sensitive, passionate, creative contributors. Two years of research and discussions with hundreds of clients suggest five major elements and underlying strategies that work together to make organizations “irresistible.”

What’s Stalling Progress for Women at Work?

Corporate America’s gender-diversity programs are falling short. Companies need to think differently to ignite change.

Susanna Gallani

These findings echo one of the main concerns associated with monetary rewards that sometimes fail to accomplish their goals. Academics refer to this phenomenon as the crowding-out effect of explicit incentives on intrinsic motivation. In other words, associating an economic value with a certain activity changes the nature of the exchange. If health care workers sanitize their hands because it is in the best interest … [ Read more ]

Ciara Trinidad

When you build a culture where people can be their authentic selves, they’re going to bring their best work, their best ideas and their best people to your company. That comfort turns into action — and becomes a competitive advantage. People see that they don’t have to look outside of your organization to tap into their full potential.

Lee Rubenstein

Leaders need to understand and value the alternative credentials that are available. If I’m an employer, I need to be saying, “Here are the 12 competencies that I need you to get. I don’t care where you get them. You don’t need to spend $200,000 in four years to go do that. You just need to show us some proof.”

The idea that you enter at … [ Read more ]

How to Keep a Global Team Engaged

Life on a global team isn’t necessarily equitable. Employees far away from headquarters often have less access to the team leader. As a result, they may have a harder time getting their concerns noticed and attended to. Additionally, more peripheral members of global teams are often forced to speak in a language that’s not their own and communicate in a style that’s not necessarily second … [ Read more ]