Five Things You Should Be Doing With Your Site Search (but Probably Aren’t)

When is the last time you thought about your e-commerce site’s search solution? If you’re like most digital retailers, you probably haven’t given it much thought in years.

Site search is the workhorse of online shopping, yet it is rarely considered a critical part of an e-commerce strategy.

That’s a huge mistake. Site search is the single strongest indicator of online buying intent. When customers use site … [ Read more ]

Excel spreadsheets for strategic planning – use with care!

Are you one of those strategic planners who rely on Excel spreadsheets? Don’t worry, you are not alone. Excel is and remains fairly popular in strategic planning. However, there is no denying – Excel is not the perfect solution for this purpose. There are some significant risks and downsides.

In this article, I discuss the pros and cons as well as the alternatives, and share my … [ Read more ]

The Datafication of HR

HR departments capture enormous amounts of data, but these typically stagnate in various systems and are rarely used for strategic purposes. It’s not that companies haven’t tried, with HR data warehouses and “HR analytics” teams that run reports. But the returns have been frustrating—until recently.

California Dreaming

What makes Silicon Valley’s iconic IT companies tick? New research points to the unique culture created and nurtured by these high-tech players—a blend of innovation, entrepreneurship and excitement others want to kindle. But can IT executives ignite this in their own companies?

The Personalized and the Personal: Socially Responsible Innovation Through Big Data

The possibility of creating data products and services fueled by fine-grained behavioral information, and informed by behavioral science and choice architecture, offers a framework for innovations that enhance rather than diminish public trust. Organizations that take such ideas on board can distinguish themselves through superior, consumer-oriented product design.

Analyze This!

Even very small companies can benefit from business analytical tools that may literally transform their businesses.

Five Keys to Strategy in the Age of the Hack

How do you shape your strategy for the age of the inevitable hack?

Master of the Digital Universe

The influence of the best IT functions is being felt throughout their organizations—serving customers better, integrating with business strategy, empowering employees and using data to deliver insights and measure business impact. In the process, they are changing the rules of how to run a successful digital enterprise.

Editor’s Note: topic material, but useful for the issues considered…

ERP Myths: Simple Truths that Management Needs to Know

A wealth of knowledge has accumulated about enterprise resource planning systems. However, many myths have also emerged—and little has been done to debunk them. Until now.

Growth Strategies for a Digital World

What does it take to be a digital business, and why should companies try to become one? Citing industry profiles and corporate case studies, Accenture observes that truly digital businesses often excel at generating, as well as meeting, demand; developing profitable new products and customer experiences; and maximizing margins.

The Quantified Self Goes Corporate

How to make data your source of sustained growth.

Remaking Customer Markets: Unlocking Growth with Digital

Digital technologies are remaking markets; 80 percent of companies are planning to use new business models to dramatically improve business performance and meet changing customer expectations, according to Accenture research. As business leaders harness the power of digital disruption, six new markets can reshape traditional industries and unlock growth.

The Future of HR—Five Technology Imperatives

The ability to acquire, leverage and retain talent is increasingly vital. Many companies’ HR strategies and organizations were not designed for today’s global, digital marketplace. Accenture and Oracle explore the contents of a modern human resources toolkit.

Using Big Data to Make Better Pricing Decisions

Harnessing the flood of data available from customer interactions allows companies to price appropriately—and reap the rewards.

Creating Competitive Advantage Using Big Data

It seems that almost every organization is on the “big data” bandwagon. But, as this author writes, rallying around the newest, new thing is one thing. Understanding what big data is and how it can move your organization forward to lead the pack is quite another.

From Talking to Transforming: Getting Real Value from Enterprise Collaboration Technology

Many companies have adopted collaboration technologies, but some organizations are not achieving all the benefits they could. Accenture looks at the process and value of shaping collaborative behaviors and embedding collaborative technologies in business processes.