Scott McNealy

CEO of Sun Microsystems Inc.

Bill Gates

Need-to-Know Tech

To help CFOs get a better sense of which next-gen technologies are true landscape-shakers, CFO.com spoke to a slew of experts. The list of gurus included IT consultants, futurists, and tech-savvy CFOs. The question asked: name the innovations that will have the biggest impact on business over the next five years.

What they said was intriguing. Tech spending may be dormant right now, but tech innovation … [ Read more ]

Lawrence Lessig

As professor of the new Berkman Center for Internet and Society at Harvard Law School, Lawrence Lessig has become the cautionary voice against overregulation of the Internet.

The four key elements in effective systems management

Systems management can be a failing prospect if you don’t have the four key elements in place. Learn how ignoring processes, data, tools, and organization can stop your systems management effort before it starts.

An Effective Employee Suggestion Program Has a Multiplier Effect

Empowered employees who actively submit improvement suggestions, give an organization a competitive advantage in generating cost savings, improving productivity and increasing efficiencies when/if a program is properly implemented. This article tells how a maintenance worker, a construction crew member and even teams have submitted suggestions resulting in very positive contributions to the bottom line. It also offers 12 best practices for establishing a program within … [ Read more ]

Developing Breakthrough Innovations with a Crash Helmet

“The key to successful breakthrough innovation lies in learning constantly from the bumpy ride.

Traditional product development races steadily along a linear track toward a pre-defined formal launch date at the finish line. At that moment – and not until that moment – will ultimate success or failure be revealed.

Effective breakthrough product development is different. The breakthrough race is around a circular track – … [ Read more ]

Kevin Rollins

President of Dell Computer

The Chasm Companion: A Fieldbook to Crossing the Chasm and Inside the Tornado

Fans of Geoffrey Moore’s Crossing the Chasm and Inside the Tornado will certainly be attracted to The Chasm Companion, a step-by-step manual by longtime Moore associate Paul Wiefels that lays out specific ways to apply his popular tech-oriented business principles in our fast-changing world. But even those who never warmed to the earlier works–which proposed a pragmatic path for successfully navigating the ever-moving environment of … [ Read more ]

Making [Privacy] Work

Developing a policy to protect customers is only the beginning.

Switched-On Quality

Consultant Guaspari’s newest book is a readable reassessment of quality. In a good-natured presentation that mixes stories with advice and practical lessons, he connects quality to the business objectives of value creation and moneymaking, and explains how to build the organization-wide support needed to raise quality levels.

Why Should Anyone Believe You?

What ruined Enron wasn’t just accounting. It was a culture that valued appealing lies over inconvenient truths. Are you sure your company is all that different?

A Recipe for Mission and Vision Statements

“A mission statement should be a short statement constructed to (1) suggest an action, (2) identify this action only vaguely, and (3) include a social categorization.

There are four reasons for the second criterion. First, a vague statement does not have to be rewritten every time specific goals are obtained. Second, a too specific statement is hard to remember. Third, a vague goal statement can … [ Read more ]

The Customer Profitability Conundrum: When to Love ‘Em or Leave ‘Em

he customer may always be right, according to the old adage. But here is a not-so-old adage that is just as true: The customer may not always be profitable. That’s why more companies are starting to take a harder look to determine which customers are worth serving and which should take their business elsewhere. The notion of eliminating customers may seem counterintuitive but in many … [ Read more ]

The Secrets of Performance Appraisal

“Too many companies remain in denial about the benefits that a well-executed performance-management system generates. They may articulate the importance of transforming their stale “best-effort” culture into a tough-minded, results-driven one, but they fail to fathom that performance appraisal is the best tool available for muscle-building an organization.

So, understandably, those companies that have learned to wield this tool effectively don’t want to talk about it. … [ Read more ]

Compensation: What’s the Big Secret?

No, you shouldn’t be broadcasting your employees’ salaries. But a new survey suggests that companies need to articulate how pay systems work and how individual compensation packages are determined. The payoff for you? More employees satisfied with their compensation.

Don Tapscott

The Net is a medium of communication that’s fundamentally changing the architecture of corporations. Throughout the twentieth century we had vertically integrated models. That’s because, as the economist Ronald Coase explained sixty years ago, the costs of transaction, search, coordination, contracting-broadly, the costs of partnering-tended to be greater than the cost of doing things within the boundaries of the corporation. But the Net has enabled … [ Read more ]

The Performance Appraisal Question and Answer Book: A Survival Guide for Managers

Most managers hate conducting performance appraisal discussions. What’s worse, few feel confident in their ability to accurately assess the performance of a subordinate. In The Performance Appraisal Question and Answer Book, expert Dick Grote answers over 100 of the most common — and most difficult — questions about this vitally important but often misunderstood and misused tool, including:
* How should I react when … [ Read more ]