Pump Up Your Verbs

You woo and persuade most effectively when you write with verbs. Useful nouns and lots of verbs. Not adjectives or adverbs. So *click* that link, *peruse* the incredibly insightful ideas and *see* how to *pack* more copy punch with a verb.

What is Marketing?

This is a very good question and answers on the web typically ends up being a lot of tactics, like advertising, brand management, sales, service, pricing, email marketing, etc. That’s a good start, but far from complete.

And that’s one of the problems with the web. If you go to search engines like Google and type in “marketing expert”, you’ll come up with over 27,000 web … [ Read more ]

Would Have, Could Have, Should Have: When Choosing Feels Like Losing

With all the choices consumers are given, it stands to reason that we should feel pleased with our decision s if we have given them careful thought. But often we feel a sense of loss for the options that got away. Professors Ziv Carmon, Klaus Wertenbroch, and Marcel Zeelenberg look into this phenomenon and discover that it might not just be our natural … [ Read more ]

Jerry Zaltman / Daniel H. Pink

Marketing is a luxury of progress. It is necessary only in cultures that have largely satisfied basic human needs.

Why We Buy: The Science of Shopping

In an effort to determine why people buy, Paco Underhill and his detailed-oriented band of retail researchers have camped out in stores over the course of 20 years, dedicating their lives to the “science of shopping.” Armed with an array of video equipment, store maps, and customer-profile sheets, Underhill and his consulting firm, Envirosell, have observed over 900 aspects of interaction between shopper and store. … [ Read more ]

Cause Marketing: Build Your Image and Bottom Line Through Socially Responsible Partnerships, Programs, and Events

Consultant Marconi makes the case for cause marketing – in which corporate philanthropy and marketing are mixed. The book offers advice for choosing causes and managing campaigns, as well as a chapter on corporate responses to 9-11 and an extensive “casebook” that analyzes real life examples.

Too Many Choices? Research Directions in Consumer Control and Empowerment

Today, consumers exert fuller control over their choices than ever before, a development heralded as greatly empowering for the consumer. But is it possible fro them to have too much control? INSEAD Professors Carmon, Chattopadhyay, Wertenbroch and colleagues pose this and other questions, and describe a set of research directions for understanding the consequences of increased consumer control and the factors that shape … [ Read more ]

Hitting a Nerve

How to figure out what’s really going on in customers’ heads-and generate a burst in demand.

Eye Spy: Visual attention Versus Memory at POP

What draws you towards a particular make of footwear displayed on a store wall? What will be the sales impact of a new shelf display? Where in a shelf should you put your brand and how many facings should it have? To understand consumer decisions at the point of purchase or to measure the performance of POP marketing, Professor Pierre Chandon shows … [ Read more ]

Authors and Experts

Formerly Publicity Depot, Authors and Experts is a membership-based organization ($99(US)a year; $59(US) for six months) that promotes its directory of “expert” speakers, authors and the like to the media. Sign up, and you’ll be placed in the directory organized by topic, category and keyword. Write your own description of why the media should contact you about your product, service, opinion or area of expertise. … [ Read more ]