DoubleClick Knowledge Central

The DoubleClick Knowledge Central site features the latest trends from DoubleClick’s ad and email serving data along with primary research. Find research on advertising, marketing spending, email marketing, multi-channel marketing and ad serving technology.

Designing for the Multiple Personalities of Users

This article discusses two distinct personalities regarding the interaction with computer-based applications. The first is the Computer Novice (Ring Applications) and the second is the Expert User (Core Applications). What is unique about these two classifications is that they are often manifested in a single individual.

What Advertisers Want

This article reviews the various forms of online advertising available and some of the relevant research about the effectiveness of those formats. A good introduction and big-picture look at the field for marketers and site-owners alike.

Shedding the Commodity Mind-Set

No product really has to be a commodity. The trick is to know what services your customers want – and to charge more.

Marketing Teacher

Brush up on your marketing knowledge at Marketing Teacher, which provides some very good free online marketing tutorials. Each lesson comes equipped with exercises and answers, and takes 15 to 30 minutes to complete. Introductory, intermediate and advanced marketing topics range from segmentation, targeting and positioning to PEST Analysis, SWOT Analysis, Ansoff’s Matrix, the Boston Matrix and Bowman’s Strategy Clock, which considers competitive advantage in … [ Read more ]

The Method Marketer’s Basic 20-Point Checklist

Here is a 20-Point checklist from DM whiz Denny Hatch to apply on all promotions you undertake.

Website Estates

Website Estates is an online community for marketing and communications professionals seeking insight, resources and guidance on topics including presentations, sales and marketing and ebusiness. The site includes free PowerPoint Template downloads.

Loyalty Rules!

Fred Reichheld was the first to prove the enormous impact retention — or customer loss — can have on the bottom line. His ground-breaking 1996 book, “The Loyalty Effect,” demonstrated conclusively that a 5% increase in customer retention can, depending on the industry, result in an increase in profits of up to 95%. Reichheld’s more recent title, “Loyalty Rules,” describes the key role played … [ Read more ]

Opt-Influence.com

This email newsletter ad network was launched by List-Universe.com in April, 2000. Since then it has grown quite rapidly, as has the popularity of cost-effective email advertising. More than 1,000 email newsletters, totaling more than 106 million subscribers, are part of the Opt-Influence network. What does this mean for you? Rather than contacting email newsletters one by one to advertise, you can contract to advertise … [ Read more ]

Avoiding Partnership Pitfalls

Partnerships are nothing more than two companies coming together to leverage each other’s products or services. Before you decide to plunge head first into the next great partnership opportunity, here’s what to look for.

Relationship Branding: Fulfilling the Promise of a Brand

The other day I was speaking with a colleague, and I was quite surprised to hear him say that while he knew what a brand was, he didn’t really know what a brand was, why some brands were stronger than others, the deep purpose of the brand concept, and why some consumers are so brand loyal. This got me thinking, and made me consider the … [ Read more ]

Walt Disney

You don’t build it for yourself. You know what the people want and you build it for them.

12 Common Mistakes in Email Marketing

“Don’t you simply adore these wonderful lists that spell out the potholes folks typically fall into when they set about accomplishing a task? I do. Especially when I’m about to embark on something as significant as an email campaign. A tidy collection of DONT’s makes it hugely easier to catch yourself before you take an obvious misstep and tumble down some weird rabbit hole just … [ Read more ]

Russian Standard Vodka: Strategies for Global Branding and Expansion into the US Market

Russian Standard may not be a household name in trendy New York bars yet, but Roustam Tariko would like it to be. When Tariko introduced Russian Standard Vodka in 1998, he wasn’t interested in just vodka. The young entrepreneur established Russian Standard to become a high-quality international multi-category icon of the new Russia, the “Virgin” of Russia. As a result, Russian Standard … [ Read more ]