Nassim Nicholas Taleb
We are endowed with a native scorn of the abstract; we ignore what we do not see, even if our logic recommends otherwise. We tend to overestimate causal relationships. When we meet someone who by playing Russian roulette became extremely influential, wealthy, and powerful, we still act toward that person as if he gained that status just by skills, even when you know there’s been … [ Read more ]
Content: Quotation | Author: Nassim Nicholas Taleb | Subjects: Organizational Behavior, Personality / Behavior
Dacher Keltner
In psychological science, power is defined as one’s capacity to alter another person’s condition or state of mind by providing or withholding resources—such as food, money, knowledge, and affection—or administering punishments, such as physical harm, job termination, or social ostracism. This definition de-emphasizes how a person actually acts, and instead stresses the individual’s capacity to affect others. Perhaps most importantly, this definition applies across relationships, … [ Read more ]
Content: Quotation | Author: Dacher Keltner | Source: Greater Good | Subject: Power / Authority
Dacher Keltner
When we seek equality, we are seeking an effective balance of power, not the absence of power. We use it to win consent and social cohesion, not just compliance. To be human is to be immersed in power dynamics.
Content: Quotation | Author: Dacher Keltner | Source: Greater Good | Subject: Power / Authority
Dacher Keltner
One of the central questions concerning power is who gets it. Researchers have confronted this question for years, and their results offer a sharp rebuke to the Machiavellian view of power. It is not the manipulative, strategic Machiavellian who rises in power. Instead, social science reveals that one’s ability to get or maintain power, even in small group situations, depends on one’s ability to understand … [ Read more ]
Content: Quotation | Author: Dacher Keltner | Source: Greater Good | Subject: Power / Authority
Learning to Expect the Unexpected
A black swan is an outlier, an event that lies beyond the realm of normal expectations. Most people expect all swans to be white because that’s what their experience tells them; a black swan is by definition a surprise. Nevertheless, people tend to concoct explanations for them after the fact, which makes them appear more predictable, and less random, than they are. Our minds are … [ Read more ]
Content: Article | Author: Nassim Nicholas Taleb | Source: Edge Foundation | Subjects: Miscellaneous, Organizational Behavior
Warren Buffett
Tell me who your heroes are and I’ll tell you how you’ll turn out to be.
Content: Quotation | Author: Warren Buffett | Subjects: Personal Development, Personality / Behavior
Dan Roam
When the first person said, “A picture is worth a thousand words,” he or she permanently warped our understanding of pictures. The point of a good picture isn’t to eliminate words, it’s to replace as many as possible so that the words we do use are the important ones. (Rather than spending time verbally describing coordinates, positions, percentages, qualities and quantities, if we simply show … [ Read more ]
Content: Quotation | Author: Dan Roam | Source: ChangeThis | Subject: Communication
Not-So-Small Talk
A successful deal may hinge on the ability to create trust — or uncover deception.
Content: Article | Author: Alix Nyberg Stuart | Source: CFO Publishing | Subjects: Negotiation, Organizational Behavior
Yesbutters and Whynotters
Yesbutters don�t just kill ideas.
They kill companies, even entire industries.
The yesbutters have all the answers. Yesbut we�re different.
Yesbut we can�t afford it.
Yesbut our business doesn�t need it.
Yesbut we couldn�t sell it to our workforce.
Yesbut we can�t explain it to our shareholders.
Yesbut let�s wait and see.
All the answers. All the wrong answers.Whynotters move Companies.
The next time you�re in a meeting, look around and identify
the yesbutters, the … [ Read more ]
Content: Quotation | Author: Unknown | Subjects: Achievement, Attitude, Organizational Behavior
Informal Networks, Social Control, and Third-Party Cooperation
In business, getting the active cooperation of two or more people you have no direct control over can be a daunting task. But, this is a common situation in cross-functional teams. People who fail to communicate informally with their colleagues and only address business issues behind the doors of formal meetings, may find it more difficult to obtain colleagues’ cooperation, as well as that of … [ Read more ]
Content: Article | Author: Martin Gargiulo | Source: INSEAD Knowledge | Subjects: Management, Organizational Behavior
Biased Expectations: Can Accounting Tools Lead to, Rather than Prevent, Executive Mistakes?
Accounting techniques like budgeting, sales projections and financial reporting are supposed to help prevent business failures by giving managers realistic plans to guide their actions and feedback on their progress. At least that’s the theory. But when Gavin Cassar, a Wharton accounting professor, tested this idea, he found something troubling: Some accounting tools not only fail to help businesspeople, but may actually lead them astray. … [ Read more ]
Content: Article | Author: Gavin Cassar | Source: Knowledge@Wharton | Subjects: Accounting, Entrepreneurship, Organizational Behavior
David Snowden
Humans do not make rational, logical decisions based on information input, instead they pattern match with either their own experience, or collective experience expressed as stories. It isn’t even a best fit pattern match, but a first fit pattern match. The human brain is also subject to habituation, things that we do frequently create habitual patterns which both enable rapid decision making, but also entrain … [ Read more ]
Content: Quotation | Author: David Snowden | Subjects: Decision Making, Organizational Behavior, Thought
David Garvin and Amy Edmondson
An environment that supports learning has four distinguishing characteristics: psychological safety, appreciation of differences, openness to new ideas, time for reflection.
Content: Quotation | Authors: Amy Edmondson, David Garvin | Source: BNET | Subjects: Learning, Organizational Behavior
Things They Don’t Teach You in Management Training
Training prepares Managers to delegate, motivate, influence, coach, communicate, recognize and strategize. Often it does not prepare a Manager for the difficult employee who is resistant to most motivating, influencing, coaching, and recognition techniques. Here are a few examples of how to handle some difficult types.
Content: Article | Author: Louise Kiernan | Subjects: Human Resources, Management, Organizational Behavior
Learning Organization Survey
This online diagnostic tool is part of a Harvard Business Review package on organizational learning aimed at helping you judge your own organization’s learning capabilities. It will help you answer key questions, including: To what extent is your unit functioning as a learning organization? and what are the relationships among the factors that affect learning in your unit?
Content: Online Resource | Authors: Amy Edmondson, David Garvin | Source: Harvard Business School (HBS) | Subjects: Knowledge Management, Management, Organizational Behavior
The Experience Trap
When companies look for a manager, they should look for experience, right?
Well, maybe not. INSEAD professors Kishore Sengupta and Luk Van Wassenhove say their research has revealed what they call the “experience trap.”;
“Conventional wisdom holds that as we do more things more often, we learn from experience and get better and better, and what we found in our research was that actually some of … [ Read more ]
Content: Article | Authors: Kishore Sengupta, Luk N. Van Wassenhove | Source: INSEAD Knowledge | Subjects: Human Resources, Management, Organizational Behavior
John M. Gottman
It sounds simple, but in fact you could capture all of my research findings with the metaphor of a saltshaker. Instead of filling it with salt, fill it with all the ways you can say yes, and that’s what a good relationship is. “Yes,” you say, “that is a good idea.” “Yes, that’s a great point, I never thought of that.” “Yes, let’s do that … [ Read more ]
Content: Quotation | Author: John M. Gottman | Source: Harvard Business Review | Subjects: Organizational Behavior, Personal Development, Personality / Behavior
Five Minds for the Future
Psychologist, author and Harvard professor Gardner (Multiple Intelligences: New Horizons) has put together a thought-provoking, visionary attempt to delineate the kinds of mental abilities (“minds”) that will be critical to success in a 21st century landscape of accelerating change and information overload. Gardner’s five minds-disciplined, synthesizing, creating, respectful and ethical-are not personality types, but ways of thinking available to anyone who invests the time and … [ Read more ]
Content: Book | Author: Howard E. Gardner | Subjects: Organizational Behavior, Personal Development
Best Business Books 2007: Behavioral Theory
strategy+business reviews the best behavioral theory books of 2007.
Content: Related Content | Author: Howard Rheingold | Source: strategy+business | Subjects: Miscellaneous, Organizational Behavior
Stephen R. Covey
Today the average college student or corporate worker considers themselves a “multitasker.” …They end up with a huge list of things that fracture their attention. This isn’t wrong in any way — for the most part it’s admirable — but there is an old saying: to a hammer, everything looks like a nail. To a chronic multitasker, everything is a task. Soon, the things … [ Read more ]
Content: Quotation | Author: Stephen R. Covey | Subjects: Attention, Organizational Behavior, Personality / Behavior
