3590 Posts Found

A lot of companies don’t decide how they want to grow until they’re well into their growth phase. For a long time, your actions pull your company along, and then all of a sudden it switches — your existing business starts pushing your behavior. External forces like feature requests, the need for more customer support, the need to create a team to do X when … [ Read more ]

Content: Quotation | Author: Claire Hughes Johnson | Source: First Round Review | Subjects: Entrepreneurship, Management, Organizational Behavior

If organizations are ‘systems for getting work done,’ processes provide a fine-grained description of the means.

Content: Quotation | Author: David Garvin | Source: Harvard Business Review | Subjects: Management, Organizational Behavior

Research explains why and how brevity often beats specificity in employee contracts.

Content: Article | Author: Ian Chipman | Source: Stanford University | Subjects: Human Resources, Management, Organizational Behavior

Some people formally embrace the agile way of working but do not let go of their existing organizational structure and governance. That defeats the whole purpose and only creates more frustration.

Content: Quotation | Author: Peter Jacobs | Source: McKinsey Quarterly | Subjects: Management, Organizational Behavior

As your startup grows, what your customers expect from you will change and the volume of their requests will change. You’ll shift from the reactive mode of supporting requests as they happen to the proactive mode of fixing issues before they ever become a problem.

I’ve spent the last seven years building the customer success function at HubSpot. I grew with the team, and played a … [ Read more ]

Content: Article | Author: Michael Redbord | Source: Harvard Business Review | Subjects: Customer Related, Entrepreneurship, Management, Organizational Behavior

What your people work on speaks to what’s immediate. How they describe their work signals their vision.

Content: Quotation | Author: Vanessa Hope Schneider | Source: First Round Review | Subjects: Management, Organizational Behavior

Despite the gains made by women in the job market in recent decades, the access of women to the upper levels of the business hierarchy remains limited. A vast literature seeks to explain the barrier to female advancement widely known as the “glass ceiling,” which is regarded as “an egregious denial of social justice,” at least by the U.S. Department of Labor. But the two … [ Read more ]

Content: Article | Authors: Eva Marikova Leeds, Michael A. Leeds | Source: Ivey Business Journal | Subject: Women in Business

Managing your peers can be a tough task, as the jump from working together to working for the other person can create friction and wariness. In this guide, we’ll give you tips on how to make the transition smoother and to manage your peers when the promotion lands on your desk.

Content: Article | Author: Martin Luenendonk | Source: Cleverism | Subjects: Career, Management, Organizational Behavior, Personal Development

We have developed a framework for teaching executives about the importance of temporal perception in management. We’ve identified four temporal leadership types, depicting the degree to which a leader is high or low on both the preference for timeliness (the time urgency measure) and the preference for social synchrony. It also describes how important adhering to self-pacing versus group pacing is considered by different types … [ Read more ]

Content: Article | Authors: Sally Blount, Sophie Leroy | Source: strategy+business | Subjects: Leadership, Management, Organizational Behavior

A lot of research suggests that those who speak the most in groups tend to emerge as leaders.

But does it matter who speaks up, or how they do it? In a forthcoming article in Academy of Management Journal, my colleagues Elizabeth McClean, Kyle Emich, and Todd Woodruff and I share how we explored these questions in two studies. We found that those who speak up … [ Read more ]

Content: Article | Author: Sean R. Martin | Source: Harvard Business Review | Subject: Women in Business

Defined hierarchy. Commanding leadership. These corporate ligaments secure firms in the face of threats and unify them against competition. Few beliefs are more widely held in business.

The intuition, though, is wrong.

Content: Article | Authors: Dylan Walsh, Lindred Greer | Source: Stanford University | Subjects: Management, Organizational Behavior

We recently asked members of the HBR community to gauge the extent of “bureaucratic sclerosis” within their organization using our Bureaucracy Mass Index (BMI) tool.  Since then, we’ve received over 7,000 responses from a diverse group of participants. Here are our initial takeaways.

Content: Article | Author: Gary Hamel | Source: Harvard Business Review | Subject: Organizational Behavior

Two senior executives from the global bank describe their recent journey.

Content: Case Study | Authors: Bart Schlatmann, Peter Jacobs | Source: McKinsey Quarterly | Subjects: Change Management, Management, Organizational Behavior

People in superstar mode want a world they can change. Those in rock star mode seek a world they can stabilize. You’ll need both.

Content: Quotation | Author: Kim Scott | Source: First Round Review | Subjects: Human Resources, Organizational Behavior

On a micro level, everybody likes a new product, a new TV show, new software, a new smartphone. At that micro level, people love change. At the macro level, we hate change. Big, new ideas that challenge preconceptions make people really angry.

Content: Quotation | Author: Marc Andreessen | Source: Fast Company | Subjects: Customer Related, Organizational Behavior, Personality / Behavior

In today’s interconnected world the ability to collaborate with other people is an increasingly important part of workplace communication. In order to understand how to better manage bigger groups and improve co-operation, it’s important to comprehend what drives social behavior. In this guide, we’ll examine one model explaining this behavior, called the SCARF model. Will explain the basics behind the theory, the way it explains … [ Read more ]

Content: Article | Author: Martin Luenendonk | Source: Cleverism | Subjects: Career, Leadership, Management, Organizational Behavior, Personal Development, Productivity / Work Tips

“I don’t know” is not an end, but a beginning. It is not a failure, but an opportunity. “I don’t know” is a launch pad for deeper investigation.

Content: Quotation | Author: Phillip Barlag | Source: ChangeThis | Subject: Communication

When communities of people—in this case, the business community at large—encounter new influences, the way they respond to and engage with those influences becomes the community’s shared ethics. Individuals who behave in accordance with these community norms are said to be moral, and those who are exemplary are able to gain the trust of their community.

Over time, as ethical standards within a community shift, the … [ Read more ]

Content: Quotation | Author: Steven Tiell | Source: Outlook Journal (Accenture) | Subjects: Culture, Ethics, Organizational Behavior

When leaders are aware of the conversations that are taking place in their organizations and can identify those that are generating the most energy or emotion, they can allocate their attention (and their interventions) with greater impact.

Content: Quotation | Authors: Robert J. Thomas, Yaarit Silverstone | Source: Outlook Journal (Accenture) | Subjects: Leadership, Management, Organizational Behavior

Being agile depends on developing two key attributes: strategic responsiveness and organizational flexibility. These two qualities are mutually reinforcing but are developed in different ways, and it is easy for a company to possess one without the other. But until you explicitly develop proficiency in both, you won’t have the agility you need.

Content: Quotation | Authors: Antonia Cusumano, Kayvan Shahabi, Sid Sohonie | Source: strategy+business | Subjects: Management, Organizational Behavior