Yves Morieux and Peter Tollman

Power is the possibility for one person to make a difference on issues—or stakes—that matter to someone else. Because A can make a difference on issues that matter to B, then B will do things that he or she would not have done without A’s intervention. Power always exists, one way or another, either helping or hindering good outcomes. It helps mobilize people, either directly … [ Read more ]

Need to Solve a Problem? Take a Break From Collaborating

Organizations spend a lot of money enabling employees to solve problems collectively. But inducing more collaboration may actually hinder the most important part of problem-solving: actually solving the problem. Research by Jesse Shore, Ethan Bernstein, and David Lazer.

Thomas Malone

We found four factors that were correlated—four things that might account for the degree of collective intelligence in a team. The first was the most obvious: the intelligence of the individual team members. We had expected that the group intelligence would correlate with the average or maximum intelligence of individual group members. But we were surprised to find that the correlation was not very strong. … [ Read more ]

Abolishing Performance Appraisals: Why They Backfire and What to Do Instead

Regardless of from which side of the desk one has experienced the rite known as the performance appraisal, there are many who will welcome the authors’ provocative proposal. Coens is an attorney and organizational trainer; Jenkins is a former human resources director at a division of General Motors. They acknowledge the countless books about performance appraisals and note that most suggest ways to make appraisal … [ Read more ]

How to Frame Goals to Increase Motivation

What motivates individuals to achieve goals differs depending on their cultural background.

David Marquet

The shift from “we” to “they” is typically the boundary between where we cooperate (we cooperate with we) and where we compete (we compete with they.)

David Marquet

Humans are incredibly good at making quick interpretations of visual scenes. We then decide what to do. This provides an evolutionary advantage. It works extremely well at an individual level and has kept the species alive.

When we interact as a group, however, this skill limits our effectiveness. We argue about what to do without being curious about the different interpretations we may have of … [ Read more ]

How to Run a Great Virtual Meeting

Virtual meetings don’t have to be seen as a waste of time. In fact, they can be more valuable than traditional face-to-face meetings. Beyond the fact that they’re inexpensive ways to get people together – think: no travel costs and readily available technology – they’re also great opportunities to build engagement, trust and candor among teams.

Several years ago, my company’s Research Institute embarked on an … [ Read more ]

Michael E. Raynor

Explanatory power is a red herring when the objective is predictive accuracy.

The Untapped Value of Overseas Experience

How skilled return migrants can be your company’s agents of change.

Selling the Best Hour of the Day to Yourself

Many of the best organizations are learning organizations that encourage their employees to take time to think creatively and innovate. Do you put a priority on learning? Here’s an idea to use your time in clever ways to advance your learning and thus your effectiveness.

Michael E. Raynor

The next time someone offers you advice, ask yourself these two questions: Can I imagine the opposite ever making sense, and will I know if I’ve acted on it? If the answer to either one is “no,” you’re at grave risk of being led astray.

Overcoming the Toughest Common Coaching Challenges

Great managers strive to do right by their employees — treat them well, motivate them to succeed, and provide the support and coaching each person needs. This is often easier said than done, especially when it comes to coaching. That’s because coaching takes time, skill, and careful planning. And there are certain types of people who may be particularly challenging for managers to coach. Think … [ Read more ]

Forget About CEOs, How Should We Pay Employees?

Subjective evaluation by supervisors can address the shortcomings of numeric measures. When numeric measures focus employees on one goal, a second, subjective bonus can make employees pay more attention to other objectives that may be difficult to quantify, like managing controllable risks.

Michael E. Raynor

Learning something that is both new and true seems to be extraordinarily difficult only when it is extraordinarily important.
[…]
In the words of one commentator, our rational mind is a mouse riding, and attempting to steer, the elephant that is our emotions. Since that elephant, even when entirely even-tempered, can wreak havoc with our rational intent, we must—at the risk of getting all new … [ Read more ]

Jessica Kennedy Takes On Ethics, Power, and Gender

The professor at Vanderbilt’s Owen Graduate School of Management explains the root of unethical behavior.

Michael E. Raynor

If deductive reasoning were all it ever took to reach a correct conclusion, there would be far fewer bad decisions. The problem is, far too often the facts are either ambiguous or incomplete in ways we cannot see until it is too late. When we apply reason to unwittingly incorrect or unknowingly under-specified premises, we end up with precise, convincing, and completely wrong conclusions. It’s … [ Read more ]

The Career Advice You Probably Didn’t Get

You’re doing everything right at work, taking all the right advice, but you’re just not moving up. Why? Susan Colantuono shares a simple, surprising piece of advice you might not have heard before quite so plainly. This talk, while aimed at an audience of women, has universal takeaways — for men and women, new grads and midcareer workers.

Editor’s Note: Something didn’t really resonate … [ Read more ]

Dick Martin

Understanding the ways and whys of people unlike yourself is key to winning and keeping customers, managing today’s workforce, and relating to all the third-party activists who have an increasingly influential voice in where and how a company does business.

Personality Tests Can Help Balance a Team

We are the most social species on earth — but also inherently selfish. Darwinian theories of organizational behavior highlight the fundamental tension between “getting ahead” and “getting along” in the workplace. Resolving that tension involves balancing individuals’ agendas and the goals of the group. To do that, it’s critical to select the right team members — people who are likely to gel, particularly when the … [ Read more ]