David S. McIntosh

Psychologist Richard Farson observed that, although people profess to learn from their mistakes, their behavior is shaped by their successes. This is why change is hard for people. Confronted with failure, or with a new world where the old tricks aren’t working any more, most people keep doing what they have been doing, only harder.

Clay Shirky: Institutions vs. Collaboration

In this prescient 2005 talk, Clay Shirky shows how closed groups and companies will give way to looser networks where small contributors have big roles and fluid cooperation replaces rigid planning.

Richard P. Gabriel

People involved in “risky work”, as opposed to “repetitive work,” face three challenges: to create, to communicate, and to collaborate.

An Interview with a CEO You Might Want to Work For

Have you ever worked for an organization where you doubted the leadership capability of your CEO, managing director, division president, or agency head? Have you ever been disturbed that your organization is not living up to its full potential in terms of its enterprise-wide performance management? Imagine that I am media journalist. How would you like to work for an organization whose leader answered my … [ Read more ]

The Future Targets or Outcomes of HR Work: Individuals, Organizations and Leadership

Thinking in terms of a three-tier relationship between people and outcomes—an individual level, an organization level and a leadership level—could help human resources align its activities with the needs of the business.

How to Have Fewer, Better Meetings

Meetings can be the bane of corporate life. Yet meetings are essential to effective decision making and execution and thus to business results. The companies that are best at decisions have learned to manage meetings as carefully as they manage any other part of their businesses. It’s a three-step program.

Denial, Fear, Greed and Pride: The Four Horsemen of the Executive Apocalypse

A question John McCallum’s MBA students inevitably explore with the CEOs who visit his class is the personal characteristics that are most likely to get in the way of a successful executive career. Over many visiting CEOs and over many years, there is remarkable commonality in the responses: denial, fear, greed and pride, a kind of four horsemen of the executive apocalypse.

Fourteen Interview Questions to Help You Hire Your Next Innovator

The potential for innovation in your company increases when you have employees who demonstrate unrestrained thinking and the ability to connect seemingly disparate ideas. Is it possible to identify the people with these capabilities during a first interview? Absolutely—if you know what to look for and if you’re armed with the right questions.

Henry Mintzberg

If you want the imagination to see the future, then you better have the wisdom to appreciate the past. An obsession with the present—with what’s “hot”, and what’s “in”—may be dazzling, but all that does is blind everyone to the reality. Show me a chief executive who ignores yesterday, who favors the new outsider over the experienced insider, the quick fix over steady progress, and … [ Read more ]

Jeffrey Pfeffer: Do Workplace Hierarchies Still Matter?

In a world where a junior staffer can tweet to the CEO, the lines that traditionally delineated power and influence have been blurred. So much so, in fact, that when Jeffrey Pfeffer teaches about corporate America’s hierarchical power structure, his students often push back. That model of power isn’t relevant anymore, they insist. Such 20th-century thinking. They’re wrong.

Peter Drucker

A time of turbulence is a dangerous time, but its greatest danger is a temptation to deny reality.

Caroline Ingalls

If wisdom’s ways you wisely seek,
Five things observe with care,
To whom you speak,
Of whom you speak,
And how, and when, and where.

Making Great Decisions

Stanford’s Chip Heath and McKinsey’s Olivier Sibony discuss new research, fresh frameworks, and practical tools for decision makers.

Peter Cappelli

What you are trying to develop in a manager is a kind of inductive skill in reading the terrain; of knowing intuitively when the paradigms are about to change or bust up—or endure.

The Surprising Link Between Language and Corporate Responsibility

Research by Christopher Marquis shows that a company’s degree of social responsibility is affected by a surprising factor—the language it uses to communicate.

Jared Diamond

In a highly unified system, if you have a Bill Gates—or a receptive emperor—at the top, the system, the output, is fine, and you’re not getting the latent disadvantage of the system. From the moment, though, where at the top is not Bill Gates or an outward-looking emperor but a closed-minded emperor, then things can go downhill immediately. Because one person making a wrong decision … [ Read more ]

Jared Diamond

It’s not the case that you can look for the natural size of a business. Instead, what managers can profitably do is to be aware of the advantages and disadvantages of big units, and then to be aware of a different set of advantages and disadvantages of small units, and to recognize that, at any moment, the challenge for the industry is to find what … [ Read more ]

Jared Diamond

Many famous, successful people are at either of two extremes: Either they give nothing of themselves and they just want to know your thinking, or they want to do nothing except talk about themselves and they don’t listen.

Randy Cohen

People tend to be as good or bad as their neighbors. Most people are not saintly, and neither are they great villains. It’s very hard to be good when you look around and see your neighbors acting very badly. It’s hard to drive at 65 mph when everyone else is driving at 100 mph.

Sam Hill

I don’t think business writing is necessarily getting worse. I think it’s always been terrible. But I do think tools like PowerPoint and e-mail, coupled with the organizational downsizing of secretaries, has given illiterate businesspeople the ability to send babble out unedited, and this has increased visibility of the problem.