Jeffrey W. Bennett, Thomas E. Pernsteiner, Paul F. Kocourek, and Steven B. Hedlund
Finding the proper organizational model for a given firm is inherently difficult, but not impossible. If aligning the organization with the strategy is necessary for success, then finding out how the organization is impeding the strategy can lead to important insights about what has to change. Most organizations were not built by master designers; they have evolved over time in response to forces they see … [ Read more ]
Content: Quotation | Authors: Jeffrey W. Bennett, Paul F. Kocourek, Steven B. Hedlund, Thomas E. Pernsteiner | Source: strategy+business | Subjects: Management, Organizational Behavior
Jeffrey W. Bennett, Thomas E. Pernsteiner, Paul F. Kocourek, and Steven B. Hedlund
It is part of management’s role to see that all the interactions that take place internally are performed more efficiently than they could be in an open market. That is, the savings in transaction costs must be greater than the increase in administrative costs and the potential decrease in motivation. Many companies find that applying this logic to their organizational models leads to a rethinking … [ Read more ]
Content: Quotation | Authors: Jeffrey W. Bennett, Paul F. Kocourek, Steven B. Hedlund, Thomas E. Pernsteiner | Source: strategy+business | Subjects: Management, Organizational Behavior
Gary Hamel
There will always be advantages to size and scope, but the industrial company was built for optimization, not innovation.
Content: Quotation | Author: Gary Hamel | Source: strategy+business | Subjects: Innovation, Management, Organizational Behavior
Rosabeth Moss Kanter
Change compelled by crisis is usually seen as a threat, not an opportunity.
Content: Quotation | Author: Rosabeth Moss Kanter | Source: Leader to Leader | Subjects: Change Management, Organizational Behavior
Warren Bennis
For executive leaders, character is framed by drive, competence, and integrity. Most senior executives have the drive and competence necessary to lead. But too often organizations elevate people who lack the moral compass. I call them “destructive achievers.” They are seldom evil people, but by using resources for no higher purpose than achievement of their own goals, they often diminish the enterprise. Such leaders seldom … [ Read more ]
Content: Quotation | Author: Warren Bennis | Source: Leader to Leader | Subjects: Character, Integrity, Leadership, Management, Organizational Behavior
Frank Morris, Jean-Philippe Deschamps, Chris Floyd, Geoffrey Marlow
Once formed, mindsets become more and more deeply ingrained through a reinforcing loop. Mindsets condition our perceptions, which dictate what we experience. Our experiences reinforce our original mindsets and close the loop. In organizations, this phenomenon tends to manifest as separate “mindset factions” e.g., in R&D, Marketing, and Manufacturing. Members of various factions see things differently, yet all believe they are unarguably and self-evidently “right” … [ Read more ]
Content: Quotation | Authors: Chris Floyd, Frank Morris, Geoffrey Marlow, Jean-Philippe Deschamps | Source: Prism (Arthur D. Little) | Subjects: Experience, Organizational Behavior
Daniel Goleman
The bedrock of character is self-discipline; the virtuous life, as philosophers since Aristotle have observed, is based on self-control. A related keystone of character is being able to motivate and guide oneself, whether in doing homework, finishing a job, or getting up in the morning. And, as we have seen, the ability to defer gratification and to control and channel one’s urges to act is … [ Read more ]
Content: Quotation | Author: Daniel Goleman | Subjects: Character, Personal Development, Personality / Behavior
Creating a Value-Centered Culture to Drive High Performance
Companies create value by offering products and services that profitably address a market need. However, this basic mission can be undermined by the absence of a value-centered culture—policies and philosophies that shape employee behavior. Qualities like aligned leadership, effective communication and ingrained motivation contribute heavily to a value-centered culture.
Content: Article | Authors: Elliot Brook, Lukas Tande, Richard R. Smith, Robert Bergström, Tiffany Brown DeVaughn | Source: Accenture | Subjects: Management, Organizational Behavior
Productivity Quotas: ‘You Get What You Pay For’
While quotas have proven to be a successful method for motivating employees in some situations, they also tend to spur a host of unintended consequences.
Content: Article | Author: Matthew Bidwell | Source: Knowledge@Wharton | Subjects: Human Resources, Management, Organizational Behavior
Avoiding the Quicksand: Ten Techniques for More Agile Corporate Resource Allocation
These tested ideas can help organizations overcome inertia and implement their strategies more effectively.
Content: Article | Authors: Marja Engel, Michael Birshan, Olivier Sibony | Source: McKinsey Quarterly | Subjects: Management, Organizational Behavior, Strategy
The Five Steps to Better Decisions
Decisions are the coin of the realm in business. No company can reach its full potential unless it makes good decisions quickly and consistently and then implements them effectively. For more than 25 years, the three authors have consulted to organizations of all sorts and noticed all these organizations share one consistent trait: when they focus explicitly on decisions, they improve their performance. This article … [ Read more ]
Content: Article | Authors: Marcia Blenko, Michael C. Mankins, Paul Rogers | Source: Bain & Company | Subjects: Management, Organizational Behavior, Personal Development, Productivity / Work Tips
Two Crucial but Often Overlooked Rules for Creating an Inspirational Vision Statement
It is practically a given that a company should have a formal vision statement. Like any leadership tool, it is only effective if it is done right. Research over the past three decades has consistently demonstrated that a vision statement can improve organizational performance as well as individual follower performance, but only if the vision contains certain characteristics.
Content: Article | Author: Shelley Kirkpatrick | Source: CEO Refresher | Subjects: Leadership, Management, Organizational Behavior, Strategy
John Kotter’s Plan to Accelerate Your Business
In the fast-paced modern economy, businesses can no longer rely on just one organizational design, argues John Kotter in a new book, Accelerate: Building Strategic Agility for a Faster-Moving World. Why we need two “operating systems.” PLUS Book excerpt.
Content: Article | Authors: John P. Kotter, Kim Girard | Source: Harvard Business School (HBS) Working Knowledge | Subjects: Management, Organizational Behavior
Stephanie Overby, Maurice Schweitzer
People automatically associate input related to quantity (how long it takes to make a car) with output quality (how well it performs). While in many cases, input information does directly correspond to outcome, in some cases it does not. Yet humans are hardwired to automatically associate input and output. And people can prey on your input bias, causing you to make poor decisions or judgments … [ Read more ]
Content: Quotation | Authors: Maurice Schweitzer, Stephanie Overby | Source: CIO Magazine | Subjects: Decision Making, Organizational Behavior, Personal Development, Personality / Behavior, Thought
Mind Your Feedback
Douglas Stone, coauthor of Thanks for the Feedback: The Science and Art of Receiving Feedback Well (Even When It Is Off-Base, Unfair, Poorly Delivered, and Frankly, You’re Not in the Mood), introduces a cautionary lesson in assessing others from Embodied Leadership: A Somatic Approach to Developing Your Leadership, by Pete Hamill.
Content: Article | Authors: Douglas Stone, Pete Hamill | Source: strategy+business | Subjects: Management, Organizational Behavior, Personal Development
David S. McIntosh
Psychologist Richard Farson observed that, although people profess to learn from their mistakes, their behavior is shaped by their successes. This is why change is hard for people. Confronted with failure, or with a new world where the old tricks aren’t working any more, most people keep doing what they have been doing, only harder.
Content: Quotation | Source: CGE&Y Center for Business Innovation (CBI) | Subjects: Experience, Organizational Behavior, Personality / Behavior, Success / Failure
Clay Shirky: Institutions vs. Collaboration
In this prescient 2005 talk, Clay Shirky shows how closed groups and companies will give way to looser networks where small contributors have big roles and fluid cooperation replaces rigid planning.
Content: Multimedia Content | Author: Clay Shirky | Source: TED Conferences LLC | Subjects: Management, Organizational Behavior
Richard P. Gabriel
People involved in “risky work”, as opposed to “repetitive work,” face three challenges: to create, to communicate, and to collaborate.
Content: Quotation | Author: Richard P. Gabriel | Source: CGE&Y Center for Business Innovation (CBI) | Subjects: Innovation, Organizational Behavior, Work
An Interview with a CEO You Might Want to Work For
Have you ever worked for an organization where you doubted the leadership capability of your CEO, managing director, division president, or agency head? Have you ever been disturbed that your organization is not living up to its full potential in terms of its enterprise-wide performance management? Imagine that I am media journalist. How would you like to work for an organization whose leader answered my … [ Read more ]
Content: Article | Author: Gary Cokins | Source: Business Finance Magazine | Subjects: Leadership, Management, Organizational Behavior
The Future Targets or Outcomes of HR Work: Individuals, Organizations and Leadership
Thinking in terms of a three-tier relationship between people and outcomes—an individual level, an organization level and a leadership level—could help human resources align its activities with the needs of the business.
Content: Article | Author: David Ulrich | Source: Accenture | Subjects: Human Resources, Management, Organizational Behavior
