How to Have Fewer, Better Meetings

Meetings can be the bane of corporate life. Yet meetings are essential to effective decision making and execution and thus to business results. The companies that are best at decisions have learned to manage meetings as carefully as they manage any other part of their businesses. It’s a three-step program.

Denial, Fear, Greed and Pride: The Four Horsemen of the Executive Apocalypse

A question John McCallum’s MBA students inevitably explore with the CEOs who visit his class is the personal characteristics that are most likely to get in the way of a successful executive career. Over many visiting CEOs and over many years, there is remarkable commonality in the responses: denial, fear, greed and pride, a kind of four horsemen of the executive apocalypse.

Fourteen Interview Questions to Help You Hire Your Next Innovator

The potential for innovation in your company increases when you have employees who demonstrate unrestrained thinking and the ability to connect seemingly disparate ideas. Is it possible to identify the people with these capabilities during a first interview? Absolutely—if you know what to look for and if you’re armed with the right questions.

Henry Mintzberg

If you want the imagination to see the future, then you better have the wisdom to appreciate the past. An obsession with the present—with what’s “hot”, and what’s “in”—may be dazzling, but all that does is blind everyone to the reality. Show me a chief executive who ignores yesterday, who favors the new outsider over the experienced insider, the quick fix over steady progress, and … [ Read more ]

Jeffrey Pfeffer: Do Workplace Hierarchies Still Matter?

In a world where a junior staffer can tweet to the CEO, the lines that traditionally delineated power and influence have been blurred. So much so, in fact, that when Jeffrey Pfeffer teaches about corporate America’s hierarchical power structure, his students often push back. That model of power isn’t relevant anymore, they insist. Such 20th-century thinking. They’re wrong.

Peter Drucker

A time of turbulence is a dangerous time, but its greatest danger is a temptation to deny reality.

Caroline Ingalls

If wisdom’s ways you wisely seek,
Five things observe with care,
To whom you speak,
Of whom you speak,
And how, and when, and where.

Peter Cappelli

What you are trying to develop in a manager is a kind of inductive skill in reading the terrain; of knowing intuitively when the paradigms are about to change or bust up—or endure.

Making Great Decisions

Stanford’s Chip Heath and McKinsey’s Olivier Sibony discuss new research, fresh frameworks, and practical tools for decision makers.

The Surprising Link Between Language and Corporate Responsibility

Research by Christopher Marquis shows that a company’s degree of social responsibility is affected by a surprising factor—the language it uses to communicate.

Jared Diamond

Many famous, successful people are at either of two extremes: Either they give nothing of themselves and they just want to know your thinking, or they want to do nothing except talk about themselves and they don’t listen.

Jared Diamond

In a highly unified system, if you have a Bill Gates—or a receptive emperor—at the top, the system, the output, is fine, and you’re not getting the latent disadvantage of the system. From the moment, though, where at the top is not Bill Gates or an outward-looking emperor but a closed-minded emperor, then things can go downhill immediately. Because one person making a wrong decision … [ Read more ]

Jared Diamond

It’s not the case that you can look for the natural size of a business. Instead, what managers can profitably do is to be aware of the advantages and disadvantages of big units, and then to be aware of a different set of advantages and disadvantages of small units, and to recognize that, at any moment, the challenge for the industry is to find what … [ Read more ]

Randy Cohen

People tend to be as good or bad as their neighbors. Most people are not saintly, and neither are they great villains. It’s very hard to be good when you look around and see your neighbors acting very badly. It’s hard to drive at 65 mph when everyone else is driving at 100 mph.

Sam Hill

I don’t think business writing is necessarily getting worse. I think it’s always been terrible. But I do think tools like PowerPoint and e-mail, coupled with the organizational downsizing of secretaries, has given illiterate businesspeople the ability to send babble out unedited, and this has increased visibility of the problem.

The Ethics of Ethics Programs

In response to society’s demand for a stronger emphasis on business ethics, in light of recent publicity concerning unethical business practices, and in trying to be in compliance with new federal and state regulatory laws, many businesses have created or strengthened ethics programs. These programs are most effective when they flow out of a culture that values practicing business legally and ethically. However, there are … [ Read more ]

John Cowan

I like people who are alive. People who are alive are hard to control. They have ideas, aspirations, and feelings, including anger. Nice people have the bad habit of letting me down. Nice people don’t offer me anything I have not thought of before. Nice people don’t save me from my mistakes. Nice people end up acting on feelings they have always had but never … [ Read more ]

John Wooden

Few things provide greater satisfaction or joy than to learn that another feels that something you have said or done has been of help to them. This is especially true when it occurred with no thought of something in return.

Are You a Holistic or a Specific Thinker?

In a specific culture, people usually respond well to receiving very detailed and segmented information about what is expected of each of them. If you need to give instructions to a team member from this kind of culture, focus on what that person needs to accomplish and when. Conversely, if you need to motivate, manage, or persuade someone from a holistic culture, spend time explaining … [ Read more ]

Early-Stage Research on Decision-Making Styles

People make decisions—often in very different ways. Learn more about five distinct styles and the preferences that shape them.