Robert Sutton

How’s your performance evaluation system working for you? There’s very good evidence to suggest it is ineffective. If performance evaluations were a drug, they would not get FDA approval—at least as they’re done in most organizations. About 20 percent of the time they make things better, 20 percent of the time they make things worse, and 60 percent of the time, meh. Yet we keep on doing them in pretty much the same ways we always have, based on nothing more than tradition.

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