Jeffrey Pfeffer

Many of us learn the need to be liked by everyone early in our lives — it’s something to get over if you are going to negotiate a path to power.

Paying Star Employees Well is a Good Strategy for Innovation

Observers of Silicon Valley have always assumed that the most successful companies get their competitive edge by paying their star employees more than the competition to fuel innovation. Now research, co-authored by Professor Kathryn Shaw, and using the academic field of insider econometrics, has been able to prove that this assumption is indeed true.

A Bias against ‘Quirky’? Why Creative People Can Lose Out on Leadership Positions

It would be difficult to find a CEO or manager who says creativity isn’t a valued attribute of a good leader. So why do so many once-innovative companies get bogged down over time, with continuous original thinking the exception and not the norm? A new study co-authored by Wharton management professor Jennifer Mueller found that although creativity is often named as being important, individuals who … [ Read more ]

Building a Creative Culture in an Organization

Does innovation depend on “Eureka!” moments, experienced only by a lucky few? Creativity and innovation may seem like moving targets, but building a culture that encourages systemic creativity in an organization is possible, as IESE’s Paddy Miller and Azra Brankovic explain.

Corporate Revolution: Unlock Your Culture’s Revolutionary Zeal

Advantage is transient but companies are sticky: That’s why smart strategy should start with your capabilities and then seek a market for them, rather than beginning from the pot of gold and hoping you can walk upon the rainbow to where you are. By the same token, in a conflict between strategy and culture, culture eventually wins. Always.

That being the case, the only way to … [ Read more ]

How Learning Leads to Results

Matthew E. May introduces a passage on the critical role of a learning focus in innovation from The Other Side of Innovation: Solving the Execution Challenge, by Vijay Govindarajan and Chris Trimble.

Paul F. Nunes, Tim Breene

When the business is successfully chugging along but has not yet peaked, executives feel that operations can be leaner—they’ve moved far down the learning curve by then—and meaner, since they are under pressure to boost margins. They will then reduce both headcount and investments in talent, and will increasingly focus on talent that can best execute the existing business model. This has the perverse effect … [ Read more ]

Kishore S. Swaminathan, Gary Loveman

Business proposals and decisions—big or small—have to provide satisfactory answers to this question: “Do we think this is true or do we know?”

Kishore S. Swaminathan

There are three very distinct ways that organizations can fall into the analysis-paralysis trap. One is a managerial tendency to “over-fit the curve”—a statistical term that refers to the diminishing value of additional data once a pattern (or curve, in the graphic sense) has been found. Data collection has a price, inaction has a price and an analytically literate organization will clearly understand the cost … [ Read more ]

An Excerpt from The Network Is Your Customer

Speaking about what motivates a network of people to collaborate with companies, the excerpt comes from Chapter 7, “Collaborate: Involve Your Customers at Every Stage of Your Enterprise,” in Part II of the book, “Five Strategies to Thrive with Customer Networks.”

Cleaning the Crystal Ball

How intelligent forecasting can lead to better decision making.

The Value of Bicultural Individuals to Organisations

How do companies improve operationally with diverse and talented workforces? By taking advantage of individuals who feel at home in multiple cultures, says INSEAD visiting professor Mary Yoko Brannen.

The New Infocracies: Implications for Leadership

Because an infocracy is based on power created by access to widely available information, it demands a different type of leadership than a bureaucracy.

Managing the Support Staff Identity Crisis

Employees not connected directly to profit and loss can suffer from a collective “I-am-not-strategic” identity crisis. Professor Ranjay Gulati suggests that business managers allow so-called support function employees to become catalysts for change.

Gross Domestic Happiness: What Is the Relationship between Money and Well-being?

What exactly is the relationship between money and happiness? It’s a difficult question to pin down, experts say. While more money may make us happier, other considerations — such as whether you live in an economically advanced country and how you think about your time — also play into the equation. An increasing number of economists, sociologists and psychologists are now working in the field, … [ Read more ]

Thomas A. Stewart

In a conflict between strategy and culture, culture eventually wins. Always.

Thomas A. Stewart

Capabilities are the things we do well; culture is all the things we do, including those we do badly.

Creating Change in Mindset and Behavior

Most leaders don’t realize that mindset and behavior are the twin drivers of change.

10 Ways to Manage Employees that Are Older Than You

There are always awkward moments when a company’s new hire is younger than the team he or she is managing.

Older employees who thought they were in the running for the same position may feel slighted, others may assume youth amounts to inexperience, or they may not be bothered. Often though, the experience tends to be just as uncomfortable for the new boss who … [ Read more ]

How to Build a Beautiful Company

Employing open-book management and leadership by consensus, the Sky Factory’s Bill Witherspoon has set out to create the perfect business.