When the New Yorker this week published Harvard historian Jill Lepore’s sharply written dismissal of “disruptive innovation,” it was an attack on one of the most widely cited and celebrated ideas in modern business. Christensen hasn’t responded in writing to the essay, but when I reached him by phone on Thursday afternoon, it was clear he’d been thinking about it. Consistently described by those who know him as a generous and thoughtful and upbeat person, he is also capable of fury. Below are excerpts from the hour-long conversation, condensed and lightly edited.
Authors: Clayton M. Christensen, Drake Bennett