Most people are actually trying pretty darn hard, and they have good intentions. So when we ran into an issue or a problem, [Jeff] Bezos would always ask, ‘Do we have a mechanism in place so it doesn’t happen again? Because if this high-performing or well-intentioned person tripped up, there’s probably a process that we need to fix.
Content: Quotation
Author: Colin Bryar
Source: First Round Review
Subjects: Management, Organizational Behavior
Author: Colin Bryar
Source: First Round Review
Subjects: Management, Organizational Behavior
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