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Older CEO Refresher articles are no longer available. If you click through you will be taken to the Internet Archive site to find an archived copy.
For years I’ve been preaching that a lot of customer service is common sense that, unfortunately, isn’t so common. It is the great companies that consistently deliver an experience that meets, if not exceeds, expectations. And, much of this experience is common sense.
Content: Article
Author: Shep Hyken
Source: CEO Refresher
Subjects: Customer Related, Management, Marketing / Sales
Author: Shep Hyken
Source: CEO Refresher
Subjects: Customer Related, Management, Marketing / Sales
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