At companies with top-performing cultures, there’s actually slightly more tension because they’re turning toward problems together. In bad cultures, a problem comes up, and people kind of turn away from it, right? In good cultures, they get super interested and turn toward it. They will have vibrant arguments about which idea is best because those arguments are taking place in the bounds of safe connection. It’s a different kind of fun. Think of it as type-two fun. Type-one fun is really happy and upbeat. Type-two fun is harder. It’s like climbing a mountain; you get a reward for the effort. I heard somebody say that the vibe of being in great cultures is solving hard problems with people you admire. You’re gathered shoulder to shoulder around the problem with people you admire.
Author: Daniel Coyle
Source: McKinsey Quarterly
Subjects: Culture, Organizational Behavior
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