Deming’s 14 Points

PLEASE NOTE
Older CEO Refresher articles are no longer available. If you click through you will be taken to the Internet Archive site to find an archived copy.

W. Edwards Deming was the senior ‘guru’ of quality management, and his 14 points are his prescription for the achievement of quality. His basic message is that the cause of inefficiency and poor quality is the system, not the people, and it is management’s responsibility to correct the system to achieve desired results. Here is a refresher on the basics of quality productivity – the foundation for much of our current management thinking.

Like this content? Why not share it?
Share on FacebookTweet about this on TwitterGoogle+Share on LinkedInBuffer this pagePin on PinterestShare on Redditshare on TumblrShare on StumbleUpon

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.