People tend to think of diversity as simply demographic, a matter of color, gender, or age. However, groups can be disparate in many ways. Diversity is also based on informational differences, reflecting a person’s education and experience, as well as on values or goals that can influence what one perceives to be the mission of something as small as a single meeting or as large as a whole company. Diversity among employees can create better performance when it comes to out-of-the-ordinary creative tasks such as product development or cracking new markets, and managers have been trying to increase diversity to achieve the benefits of innovation and fresh ideas. Margaret Neale, Gregory Northcraft and Karen Jehn studied the effects of each kind of diversity on group performance.
Authors: Gregory Northcraft, Karen Jehn, Margaret Neale
Source: Stanford University
Subject: Organizational Behavior
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