Eric J. McNulty [Archive.org URL]

No organization is perfect and there will always be flawed people who make bad decisions or take ill-advised actions. But the more comfortable the many good people in your company become at telling truth to power and the better the powerful become at hearing it, the less likely you are to confront an uncomfortable truth about your organization in the headlines. Resolve the small issues so that they don’t feed a culture that breeds larger, more consequential incidents.

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