George Yip, Nelson Phillips [Archive.org URL]

Effective leaders learn early to target only important issues — and ones they have a fair shot of winning. That requires two skills. The first is the ability to accurately estimate the level of conflict a particular course of action will elicit. (This is where EQ can support OQ.) The second is the maturity to not engage in unimportant issues. In many ways the second skill is the more difficult one to develop; most top managers are competitive, and their natural reaction to a challenge is to take it head-on.

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