PLEASE NOTE
Leader to Leader transitioned to the Hesselbein Institute and older articles are no longer available. If you click through you will be taken to the Internet Archive site to find an archived copy.
Leader to Leader transitioned to the Hesselbein Institute and older articles are no longer available. If you click through you will be taken to the Internet Archive site to find an archived copy.
Most arguments, misunderstandings, confusion, and aggressive behavior are triggered by negative words, phrases, and attitudes. In situations of confrontation and controversy, at least one side of the argument needs the negativity of the other to continue operating effectively and pushing the argument forward. Eliminate that negative energy, and progress can actually be made, or a more peaceful resolution can be sought.
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