PLEASE NOTE
Leader to Leader transitioned to the Hesselbein Institute and older articles are no longer available. If you click through you will be taken to the Internet Archive site to find an archived copy.
Leader to Leader transitioned to the Hesselbein Institute and older articles are no longer available. If you click through you will be taken to the Internet Archive site to find an archived copy.
It’s crucial to understand just how powerful this concept [focusing on outcomes] is. Fundamentally, it recognizes that everyone owns yesterday, last week, last month, and last year, from their own point of reference. That ownership is permanent. Even given a limitless amount of discussion, the past will remain as it was, owned by those who were there.
But no one owns the future—the next 15 minutes, the next day, the next week, the next month, the next year. Therefore, when we choose to be outcome-focused, we are choosing to enter, live, and build a future together.
Content: Quotation
Author: James E. Lukaszewski
Source: Leader to Leader
Subjects: Communication, Negotiation
Author: James E. Lukaszewski
Source: Leader to Leader
Subjects: Communication, Negotiation
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