Consumer WebWatch Website Credibility Evaluation

What makes people believe your website is credible? This study, conducted by the Stanford Persuasive Technology Lab in partnership with Consumer WebWatch, shows that the average consumer paid far more attention to the superficial aspects of a site, such as visual cues, than to its content. For example, nearly half of all consumers (or 46.1%) in the study assessed the credibility of sites based in … [ Read more ]

Protonic.com

Protonic.com is an online community which provides technical support to computer users for free. Each protonic.com support tech is a volunteer, and they support nearly everything: PCs, Macs, Unix and PDAs. A nice site to find, and their motives seem genuine. They will take donations, but I couldn’t tell if it is a bonafide non-profit organization. Oh well, when you’re tearing your hair out … [ Read more ]

Information Technology Services Qualification Center (ITsqc)

Carnegie Mellon University’s School of Computer Science recently published a Cliff Notes-like guide to IT outsourcing. The university unveiled its eServices Capability Model, a framework for assessing service providers and a collection of industry best practices.

Carnegie Mellon developed the model using its own research and the expertise of service providers such as Accenture and Satyam Computer Services Ltd. The model should provide companies with information … [ Read more ]

InfoWorld Telecommuting Special Report

Telecommuting is growing at 17 percent per year; here’s a special report (a collection of multiple related articles) on how to make remote arrangements work.

SelfPromotion.com

Want a break? Get some humorous yet right-on advice about do-it-yourself website promotion from Robert Woodhead, creator of this site. SelfPromotion.com can auto submit your URL to over 50 engines and indexes, and it provides manual links to several hundred more specialty search sites. Just fill out the account form on the site and follow the detailed directions to get started. There are also dozens … [ Read more ]

ecommerce-guide.com

From the powerhouse internet.com comes this useful portal for e-commerce issues. Get special reports, articles and the latest news on the main page. But don’t neglect the menu tabs. Topics include:
How do I…
– Secure the site
– Manage e-commerce Business
– Get paid
– Attract and keep customers
– Build an e-commerce site
News & Trends…
… [ Read more ]

Promotion Base

Based in Melbourne, Promotion Base is a magazine-format site dedicated to website promotion. There are five main areas of information on this site: how to build a website, how to make a profit, tools and services, community forum, and promotion, including website optimization. In the promotion area, you’ll find articles on dealing with search engines. There are numerous articles on how to increase site traffic, … [ Read more ]

CyberAtlas

Now an internet.com property, CyberAtlas offers a wealth of statistical information. Have questions on Internet usage? Want to know the top sites by month, top ISPs, income of UK Internet users, or the best/worst world markets for e-commerce? These and many other stats are available in the Stats Toolbox. You’ll also find articles on applications, demographics, geographics, hardware and traffic patterns. The Markets area has … [ Read more ]

About.com Electronic Commerce Guide

One of About.com’s topic sites, this one run by Gordon Whyte. Includes some good information, especially focused on the basics. Subjects include:
– E-Commerce 101
– Start-Up Ideas
– Web Stores
– Credit Cards
– Marketing Your Business
– Customer Service/CRM
– Fulfillment/Shipping
– Drop-Shippers
– Distributors
– Security
– Infrastructure
… [ Read more ]

E-Business in the Year 2000

A summary of an American Management Association (AMA) survey which queried CEOs, CFOs, COOs, and other top executives at 500 AMA member organizations on the impact, challenges and opportunities of E-business as it relates to their organizations.

E-commerce Info Center

A wide range of resources are available from this site including links to products, technology, global and governmental information, the non-profit sector, and more. Each section is broken down into detailed sub-sections, making this site particularly useful.

E-commerce Research Room

Resource and portal site providing electronic commerce and web marketing information. Designed primarily for those wishing to start an electronic business. Claims to be “The largest collection of articles, links and resources on e-commerce to be found at any single place on the planet.”

allEC.com

E-commerce portal providing latest news, daily columns, special reports, products and service guide, upcoming events, job listings, and a message board, Content is updated several times a day and is collected from sources such as AP, Reuters, Cnet and Salon. The site offers a concise summary of each item, with a link to the original.

NUA Internet Surveys

This wonderful resource for Internet stats and trends was almost defunct, but was acquired by Scope Communications Group of Ireland and is now back and functioning. You can retrieve graphs, charts, stats and analysis. Nua’s stats are used by the San Jose Mercury News, USA Today, CNN Online and scores of other leading media outlets. Nua is a regular reference source for Wired magazine, and … [ Read more ]

Center for Research in Electronic Commerce (CREC)

Based at the University of Texas, Austin, CREC (formerly CISM) provides news, short articles, publications, working papers, and research reports in the area of electronic commerce. Topics include the Internet economy, digital market structure, antitrust, business models, and contract and intermediation. The site also has a good Electronic Commerce FAQ and lists other useful e-commerce resources and is the home for the definitive research effort … [ Read more ]

A Performance Index for B2B Marketplaces

Where does B2B go from here? McKinsey & Company teamed recently with Stanford University Business School’s Center for Electronic Business and Commerce to collect and analyze operational information from 60 independent B2B platforms across the US and Europe. The team’s goal was to create a performance index for B2B companies based on their ability to acquire customers, penetrate customer spending, and monetize the business opportunities … [ Read more ]

Strong Numbers

Strong Numbers analyzes the sales that occur every day at 250 online auction sites and 2,000 retailers to compute an average selling price for more than 1 million products. The site’s “Blue Book Price Guide” is an excellent way for consumers to see what other people are actually paying for items before bidding on them.

StrongNumbers also has a beta program called Marketview that provides updated … [ Read more ]

Upside Special report: To b-to-b, or not to b-to-b?

In this special report, Upside explores the business-to-business phenomenon and its ramifications on the New Economy. Read on for profiles of the companies leading the charge, interviews with industry leaders and investors, predictions and a buzzword glossary to keep you ahead of the pack.

WebSnapshot

WebSnapshot provides a statistical glimpse at Web surfers and trends worldwide by aggregating a picture of millions of visitors to a network of more than 100,000 registered websites of all types and sizes. Items tracked include: browser types; operating systems; monitor colors and resolutions; most popular ISPs, Search engines, domains, languages, and finding methods. Each item tracked is presented with a clear graph … [ Read more ]

Measurement and Analysis of the B-to-B Market

This report combines measurement data from Media Metrix and its AdRelevance division with analyst insight from Jupiter research in order to provide a comprehensive resource to key decision makers in the online advertising and business-to-business markets. It’s a little dated (August 2000) but offers some interesting insights. Perhaps it will become an annual report?