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Older CEO Refresher articles are no longer available. If you click through you will be taken to the Internet Archive site to find an archived copy.
Older CEO Refresher articles are no longer available. If you click through you will be taken to the Internet Archive site to find an archived copy.
The failure to proactively develop competence in dealing with conflict is a form of mismanagement! Conversely, knowing how to develop effective working agreements is a fundamental competence for managing anything.
Editor’s Note: I didn’t think this article was really well written and recommend you skim/skip most of the first half. However, the 10 Element Agreement Template and the 7 Steps of the Resolution Process are quite worthwhile.
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