The flaw in so many policy statements, especially those of business, is that they contain no action commitment—to carry them out is no one’s specific work and responsibility. Small wonder then that the people in the organization tend to view such statements cynically, if not as declarations of what top management is really not going to do.
Content: Quotation
Author: Peter F. Drucker
Source: Harvard Business Review
Subjects: Management, Organizational Behavior
Author: Peter F. Drucker
Source: Harvard Business Review
Subjects: Management, Organizational Behavior
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