Peter Koestenbaum

Reflection doesn’t take anything away from decisiveness, from being a person of action. In fact, it generates the inner toughness that you need to be an effective person of action — to be a leader. Think of leadership as the sum of two vectors: competence (your specialty, your skills, your know-how) and authenticity (your identity, your character, your attitude). When companies and people get stuck, they tend to apply more steam — more competence — to what got them into trouble in the first place: “If I try harder, I’ll be successful,” or “If we exert more control, we’ll get the results we need.”

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