Satisfaction isn’t the same thing as engagement. Gallup research shows that satisfaction is an attitudinal outcome, like loyalty or pride, and doesn’t always relate to employee performance. Engagement is different, deeper and more emotional, and it predicts important business outcomes, like profitability and productivity. Job satisfaction beats misery or annoyance any day, but it’s not exactly something to strive for.
Content: Quotation
Author: Rujuta Gandhi
Source: Gallup Management Journal
Subjects: Human Resources, Organizational Behavior
Author: Rujuta Gandhi
Source: Gallup Management Journal
Subjects: Human Resources, Organizational Behavior
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