Selecting an Outsourcing Provider—Art or Science?

Today, there are literally thousands of outsourcing providers scattered around the globe looking to serve companies everywhere, with a primary focus on the US and European markets. The multitude of different outsourcing providers, each with their own message or business proposition makes the selection process very confusing and somewhat overwhelming. Many companies, especially small to midsize companies, do not have any experience with outsourcing. They typically have few or no available resources to research the market and have a lot to lose from a failed outsourcing effort. On the other hand, a successful outsourcing relationship can yield tremendous benefits, significant cost savings, and allow the company to spend more of its energy focusing on its core competencies. Here is a guide for selecting an outsourcing provider.

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