Dan Pupius
Before you begin [interviewing], consider creating a chart that lists all the attributes and skills you’re looking for down the left-hand side. Going across the top, have grades: low, medium, high and did not observe (DNO), as well as a comment field to jot down notes on the specific evidence that led to that grade (actual things the candidate said or did in the past). … [ Read more ]
Content: Quotation | Author: Dan Pupius | Source: First Round Review | Subject: Human Resources
Dan Pupius
If you’re on a hiring loop and you can’t back up a judgment with something the candidate did or said, then it shouldn’t count or be shared.
Content: Quotation | Author: Dan Pupius | Source: First Round Review | Subject: Human Resources
Dan Pupius
In hiring, you need one person who is ultimately responsible for the final decision on a candidate. Note, this often shouldn’t be the most senior person involved, but rather the person who’s accountable for making sure the hire is successful. You also want to create a disagree-and-commit atmosphere around hiring.
Content: Quotation | Author: Dan Pupius | Source: First Round Review | Subject: Human Resources
Mike Brown
Ask each member of your team to share what their sacred space is in life — what’s something that gives their life meaning outside of work that they feel comfortable telling people about? Make sure they have the time to pursue that outside activity consistently. Actually tell them to block out this time and stick to it. Each team member should define and communicate his … [ Read more ]
Content: Quotation | Author: Mike Brown | Source: First Round Review | Subject: Management
Mike Brown
Managers must be evaluated both on what they get done and how they get it done. The “how” is often overlooked and undervalued. In terms of the “how,” determine whether the person works well cross-functionally, represents the company‘s values in both word and deed, receives strong upward feedback, and whether their team of reports has a high level of satisfaction working at the company.
Content: Quotation | Author: Mike Brown | Source: First Round Review | Subjects: Human Resources, Management
Mike Brown
One of the first things I like to do in a meeting is get clarity on what decision is being made and who has the decision rights. If the answer to either is vague or unclear, you should cancel the meeting and reconvene when you have clarity on these two points. If there’s ambiguity as to who has decision making rights for a particular topic, … [ Read more ]
Content: Quotation | Author: Mike Brown | Source: First Round Review | Subjects: Decision Making, Management
Jay Desai
The role of the CEO or founder means wearing many hats, and it may be hard for the mentor hat to be one of them — especially if you’re hiring people more senior or experienced than you. If you try, it will be inauthentic. A CEO can be many things to their manager to be supportive, and mentor may not be one of them. It’s hard … [ Read more ]
Content: Quotation | Author: Jay Desai | Source: First Round Review | Subjects: Leadership, Management, Organizational Behavior, Personal Development
Jay Desai
I’d rather get sophisticated questions than simple answers from new hires. People often don’t think that asking questions is indicative of quick learning. They think it’s the opposite.
Content: Quotation | Author: Jay Desai | Source: First Round Review | Subjects: Human Resources, Learning, Organizational Behavior, Training & Development
Jay Desai
There are at least two types of people when it comes to communication response time: real-time vs. gradual processors. If a real-time processor is negotiating with a gradual processor, it can be frustrating unless expectations are set up front.
Content: Quotation | Author: Jay Desai | Source: First Round Review | Subjects: Communication, Organizational Behavior
Kim Scott
Somehow people’s egos get invested in making decisions. If they get left out, they feel almost a loss of personhood. So you get ego-based decisions instead of fact-based decisions. The more you push yourself and your managers out of the process, the better your decisions will be.
Content: Quotation | Author: Kim Scott | Source: First Round Review | Subject: Decision Making
Hypergrowth and The Law of Startup Physics
Khalid Halim notices patterns in startups that how companies scale and break matches military groupings. In this exclusive interview, he pulls at the strings of this scaling-and-breaking phenomenon to articulate what he calls the law of startup physics. He explains how companies and people grow at different rates — and what this tension means for how both will break while scaling. Halim shares how he’s … [ Read more ]
Content: Article | Author: Khalid Halim | Source: First Round Review | Subjects: Entrepreneurship, Human Resources, Management, Organizational Behavior
Carly Guthrie
Employers often forget that looking for a job is an exhausting process, and people only consider that route if they’re truly not content where they are. If you’re really happy at work, you’re not interested in going down that road. You want to go home. You want to have dinner with your friends. You don’t want to figure out how to arrange your work schedule … [ Read more ]
Content: Quotation | Author: Carly Guthrie | Source: First Round Review | Subject: Human Resources
Carly Guthrie
When you tell an employer you’re leaving, you’re saying, “I’m unhappy. You may be able to buy me for another six months, but mostly, it’s the end of the chapter.”
Content: Quotation | Author: Carly Guthrie | Source: First Round Review | Subject: Human Resources
Carly Guthrie
People do better work when they have lives of their own. That’s not always a popular opinion, but I’ve seen how true it is over and over again. It’s not just people with kids or spouses. Everybody has a community outside of the office. So few employers respect that — if you make it a point to, that will bind your employees closer to you. … [ Read more ]
Content: Quotation | Author: Carly Guthrie | Source: First Round Review | Subjects: Management, Organizational Behavior
Carly Guthrie
If we’re doing our job as leaders, a performance review should only be two columns: Column A is what you do great and Column B is what you do not-so-great. Now, here’s how we move things from Column B to Column A.
Content: Quotation | Author: Carly Guthrie | Source: First Round Review | Subjects: Human Resources, Management
Assembling an Executive Leadership Team is Daunting — Let Thumbtack’s CEO Help
For the first-time and early-stage founder out there, it can be daunting to recruit and hire executives — especially when you don’t have enough knowledge to test them for skill in their area of expertise. In this exclusive interview, Marco Zappacosta shares his four-step process for identifying and vetting his leadership team. From job descriptions to interview questions to references, Zappacosta shares his approach to … [ Read more ]
Content: Article | Author: Marco Zappacosta | Source: First Round Review | Subjects: Entrepreneurship, Human Resources
David Loftesness
Know the difference between crutches and training wheels. If a new manager serves as “training wheels,” he’s done something to enable his team to execute better and faster in the future. But he’s a “crutch” if he rushes in to do the job himself — removing the opportunity for somebody else to learn.
Content: Quotation | Author: David Loftesness | Source: First Round Review | Subject: Management
David Loftesness
Empathy isn’t natural for everyone, but I have a way I like to test for it. I ask people to recount a conflict on the job. Then I ask them to describe what was going on inside the other person’s head. If they can explain why the other person wanted them to do something, that’s the sign of empathy — and a manager.
Content: Quotation | Author: David Loftesness | Source: First Round Review | Subjects: Human Resources, Management, Organizational Behavior
Josh Reeves
Every branding process will automatically have two parts: The internal, employee-facing component, and the external, public or customer-facing component. Both need to be taken into account throughout planning and execution. They are two sides of the same coin, and while they require different approaches, they’ll intimately impact one another’s success — and it’s a delicate balance.
Content: Quotation | Author: Josh Reeves | Source: First Round Review | Subjects: Brand, Marketing / Sales
Ciara Trinidad
When you build a culture where people can be their authentic selves, they’re going to bring their best work, their best ideas and their best people to your company. That comfort turns into action — and becomes a competitive advantage. People see that they don’t have to look outside of your organization to tap into their full potential.
Content: Quotation | Author: Ciara Trinidad | Source: First Round Review | Subject: Human Resources
